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The first edition of this book serves as a practical reference for mis-sold car finance claims and complaints. It provides an overview of all types of car finance agreements, regulatory obligations of car dealers and lenders, and secret commissions, together with an overview of recent case law in this area, and unfair relationship and limitation considerations. ABOUT THE AUTHORS Victoria Roberts is a specialist in Business and Property matters with a particular leaning to the mis-selling of financial services. She practises in consumer loans and car finance up to Supreme Court level. Victoria has previously worked as In-House Counsel for the Financial Conduct Authority. Nick Harrison is a Business and Property Barrister. His practice includes a broad mix of chancery, commercial and sports law work. He specialises in financial mis-selling claims. CONTENTS Chapter One - Introduction - Types of Car Finance Agreements Chapter Two - Regulatory Obligations of Intermediaries (Car Dealers) Chapter Three - Secret Commissions Jurisprudence Chapter Four - Customer Redress: Non-Litigious Routes of Complaint Chapter Five - Unfair Relationship Claims Chapter Six - Limitation