Call Centers and the Global Division of Labor - Stevens, Andrew J. R.
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Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies.

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Produktbeschreibung
Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies.
Autorenporträt
Andrew J.R. Stevens is Assistant Professor of Human Resource Management and Industrial Relations in the Faculty of Business Administration at University of Regina.