Maxine Attong, Terrence Metz

Change or Die

The Business Process Improvement Manual

• Broschiertes Buch

Produktbeschreibung

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of faci

Produktdetails

• Verlag: Productivity Press
• Seitenzahl: 380
• Erscheinungstermin: 13. Juli 2012
• Englisch
• Abmessung: 229mm x 152mm x 20mm
• Gewicht: 549g
• ISBN-13: 9781466512511
• ISBN-10: 1466512512
• Artikelnr.: 35075615

Autorenporträt

Terrence Metz, Maxine Attong

Inhaltsangabe

Case Study: URHere Co. Vision and Goals. Change Management. Stakeholder
Analysis. Core Process. Business Process Improvement. Facilitation and
Business Process Improvement Methodology. The Case for Business Process
Improvement. Tools for Business Process Improvement. Process Selection.
Process Characteristics. Workflow Diagrams. Workflow Characteristics.
Dreams of the Process. Process Measurements. Strengths and Weaknesses.
Business Process Improvement Planning. Assumptions and Rules. Improve the
Process. Implementation Plan. Procedures. Audit. Wrap-Up.