SMEs represent more than 95% of businesses operating in global markets. These businesses are the fabric of any economic system both in developed and emerging countries, and are the main constituents of any global supply chain throughout the world. However, research on new 4.0 marketing strategies for this kind of businesses has been largely neglected. Extant literature mostly neglects, or fails to articulate the importance of emerging technology such as Big Data, Artificial Intelligence and VR/AR for SMEs. Building on that, this book reviews existing literature on innovation and new technology…mehr
SMEs represent more than 95% of businesses operating in global markets. These businesses are the fabric of any economic system both in developed and emerging countries, and are the main constituents of any global supply chain throughout the world. However, research on new 4.0 marketing strategies for this kind of businesses has been largely neglected. Extant literature mostly neglects, or fails to articulate the importance of emerging technology such as Big Data, Artificial Intelligence and VR/AR for SMEs. Building on that, this book reviews existing literature on innovation and new technology in marketing for SMEs, what they could do and should avoid. Then, presenting multiple case study from SMEs operating in diverse industries (fashion and design, food and wine, financial services), it develops a practical strategic framework that could be used by SMEs wishing to effectively innovate their marketing strategies in our contemporary digital era. It will be an essential resourcefor students and researchers of marketing, innovation and industry 4.0.
Anna Marrucci is a PhD Candidate in Business Administration and Management at the University of Pisa, Italy. Her main research interest regards the adoption of new technologies within businesses and the analysis of digital transformation phenomena. Her research has been published in several national and international journals. Riccardo Rialti is an Assistant Professor of Management, Industry 4.0 and Digital Economy at the University of Milan, Italy. Additionally, he is an Adjunct Professor of Project Management and of Product Management at Polimoda Istitute of Fashion Marketing and Design and an Adjunct Professor of Marketing and Research Methods at the IED (Istituto Europeo di Design). He has published widely and serves in the editorial review board of several journals.
Inhaltsangabe
1 Introduction.- References.- 2 SMEs' Digital Transformation from a Marketing Perspective.- 2.1 What Does Digital Transformation Mean in the Marketing Literature?.- 2.1.1 Internet, Computer, and Businesses. A Brief Overview.- 2.1.2 The Expressions of Digital and Digital Technologies: How Do They Become Two of the Most Diffused Jargon in Management and Marketing Language?.- 2.2 The Effects of Worldwide Diffusion of Digital Processes and Transformation for SMES.- 2.3 Digitalization in Industry 4.0: A New Challenge and Opportunity for SME Marketers.- References.-3 New Technologies and SMEs' Business Model: 'Marketization 4.0'.- 3.1 The Key Drivers Shaping Future Digital Trends.- 3.2 A Holistic and Integrated Overview of New Technology Implementation in SMEs.- 3.2.1 Sensors and Actuators.- 3.2.2 Smart Beacons and Radio Frequency Identification (RFID).- 3.2.3 Mobile Technologies.- 3.2.4 Cybersecurity Tools.- 3.2.5 Internet of Things (IoT).- 3.2.6 Embedded Systems (Cyber-Physical Systems) and Cloud Systems.- 3.2.7 Additive Manufacturing.- 3.2.8 Robotics Technologies.- 3.2.9 Virtualization Techniques (Virtual Reality, Augmented Reality, and Simulation Techniques).- 3.2.10- Big Data Analytics, Machine Learning and Artificial Intelligence.- 3.2.11- Blockchain and Smart Contracts.- 3.2.12- Digital Payments.- 3.3 How Technologies 4.0 Are Affecting SMES' Business Model and Marketing Strategies.- 3.3.1 The Impact of Technologies 4.0 on Business Models.- 3.3.2 Marketing Strategists in the 4.0 Landscape: How to Lever New Technologies.- References.- 4 Marketing 4.0 for SMEs in the Digital Era: A Customer- Centric Approach.- 4.1 The Evolution of Marketing: Marketing to Digital Generations.- 4.2 Marketing in the Digital Age and the New CustomerJourney.- 4.3 Big Data for Big Profit.- 4.4 Transforming Big Data Into Small Data.- 4.4.1 Big Data, Small Data, and Smart Insights.- 4.4.2 Which Data Should SMEs Capture?.- 4.4.3 The Promises and Perils of Blockchain Protocols to Analyze Big Data.- 4.5 Emerging Mechanisms to Generate Competitive Advantage in the Digital Era.- 4.5.1 Adopting Competitive Intelligence Tools.- 4.5.2 Adapting the Value Proposition.- References.- 5 Case Studies: From Theory to Practice.- 5.1 Methodological Approach.- 5.2 Selected Cases and Data Collection.- 5.2.1 SMEs' Digitalization and Marketing in the Fashion Industry.- 5.2.2 SMEs' Digitalization and Marketing in the Food and Wine Industry.- 5.2.3 SMEs' Digitalization and Marketing in the Fintech Industry.- 5.2.4 SMEs' Digitalization and Marketing in Fashion Distribution.- 5.2.5 Home Décor and Furniture SMEs Digitalization of Marketing Strategies.- 5.3 Results: The Common Path Toward Digitalization.- References.-6 How Can Managers Transform SME Marketing Strategies in a 4.0 Fashion?.- 6.1 SME 4.0 Marketing Transformation.- 6.1.1 Identify Who Is Leading the Way.- 6.1.2 Making the Case for Digital Transformation: Crafting the Vision Within Your Business.- 6.1.3 Benchmarking Current Capabilities and Defying Resource Requirements.- 6.1.4 Integrating New Digital Technologies Into Current Systems and Processes.- 6.1.5 Handling Change Management by Managing Culture.- 6.1.6 Measuring the Outcomes.- 6.1.7 Don't Forget About Customers.- 6.1.8 Tools to Manage the Process.- 6.2 Effective Strategies and Channels for SMEs.- 6.3 Effects of 4.0 Marketing Strategies.- References.- 7 Conclusion.- References.
1 Introduction.- References.- 2 SMEs' Digital Transformation from a Marketing Perspective.- 2.1 What Does Digital Transformation Mean in the Marketing Literature?.- 2.1.1 Internet, Computer, and Businesses. A Brief Overview.- 2.1.2 The Expressions of Digital and Digital Technologies: How Do They Become Two of the Most Diffused Jargon in Management and Marketing Language?.- 2.2 The Effects of Worldwide Diffusion of Digital Processes and Transformation for SMES.- 2.3 Digitalization in Industry 4.0: A New Challenge and Opportunity for SME Marketers.- References.-3 New Technologies and SMEs' Business Model: 'Marketization 4.0'.- 3.1 The Key Drivers Shaping Future Digital Trends.- 3.2 A Holistic and Integrated Overview of New Technology Implementation in SMEs.- 3.2.1 Sensors and Actuators.- 3.2.2 Smart Beacons and Radio Frequency Identification (RFID).- 3.2.3 Mobile Technologies.- 3.2.4 Cybersecurity Tools.- 3.2.5 Internet of Things (IoT).- 3.2.6 Embedded Systems (Cyber-Physical Systems) and Cloud Systems.- 3.2.7 Additive Manufacturing.- 3.2.8 Robotics Technologies.- 3.2.9 Virtualization Techniques (Virtual Reality, Augmented Reality, and Simulation Techniques).- 3.2.10- Big Data Analytics, Machine Learning and Artificial Intelligence.- 3.2.11- Blockchain and Smart Contracts.- 3.2.12- Digital Payments.- 3.3 How Technologies 4.0 Are Affecting SMES' Business Model and Marketing Strategies.- 3.3.1 The Impact of Technologies 4.0 on Business Models.- 3.3.2 Marketing Strategists in the 4.0 Landscape: How to Lever New Technologies.- References.- 4 Marketing 4.0 for SMEs in the Digital Era: A Customer- Centric Approach.- 4.1 The Evolution of Marketing: Marketing to Digital Generations.- 4.2 Marketing in the Digital Age and the New CustomerJourney.- 4.3 Big Data for Big Profit.- 4.4 Transforming Big Data Into Small Data.- 4.4.1 Big Data, Small Data, and Smart Insights.- 4.4.2 Which Data Should SMEs Capture?.- 4.4.3 The Promises and Perils of Blockchain Protocols to Analyze Big Data.- 4.5 Emerging Mechanisms to Generate Competitive Advantage in the Digital Era.- 4.5.1 Adopting Competitive Intelligence Tools.- 4.5.2 Adapting the Value Proposition.- References.- 5 Case Studies: From Theory to Practice.- 5.1 Methodological Approach.- 5.2 Selected Cases and Data Collection.- 5.2.1 SMEs' Digitalization and Marketing in the Fashion Industry.- 5.2.2 SMEs' Digitalization and Marketing in the Food and Wine Industry.- 5.2.3 SMEs' Digitalization and Marketing in the Fintech Industry.- 5.2.4 SMEs' Digitalization and Marketing in Fashion Distribution.- 5.2.5 Home Décor and Furniture SMEs Digitalization of Marketing Strategies.- 5.3 Results: The Common Path Toward Digitalization.- References.-6 How Can Managers Transform SME Marketing Strategies in a 4.0 Fashion?.- 6.1 SME 4.0 Marketing Transformation.- 6.1.1 Identify Who Is Leading the Way.- 6.1.2 Making the Case for Digital Transformation: Crafting the Vision Within Your Business.- 6.1.3 Benchmarking Current Capabilities and Defying Resource Requirements.- 6.1.4 Integrating New Digital Technologies Into Current Systems and Processes.- 6.1.5 Handling Change Management by Managing Culture.- 6.1.6 Measuring the Outcomes.- 6.1.7 Don't Forget About Customers.- 6.1.8 Tools to Manage the Process.- 6.2 Effective Strategies and Channels for SMEs.- 6.3 Effects of 4.0 Marketing Strategies.- References.- 7 Conclusion.- References.
Es gelten unsere Allgemeinen Geschäftsbedingungen: www.buecher.de/agb
Impressum
www.buecher.de ist ein Internetauftritt der buecher.de internetstores GmbH
Geschäftsführung: Monica Sawhney | Roland Kölbl | Günter Hilger
Sitz der Gesellschaft: Batheyer Straße 115 - 117, 58099 Hagen
Postanschrift: Bürgermeister-Wegele-Str. 12, 86167 Augsburg
Amtsgericht Hagen HRB 13257
Steuernummer: 321/5800/1497
USt-IdNr: DE450055826
