Successful Change Communication - Miller, Rachel
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Internal communication professionals and HR professionals need to know how to plan, devise and deliver successful change communication. However, many practitioners struggle to know how to communicate change, how to start and how to counteract the impact of previous changes. Change is an incredibly broad term and encompasses various scenarios. Successful Change Communication guides senior level practitioners through the twists and turns of change to enable you to feel confident navigating any style of change. In this book you'll learn how to communicate effectively surrounding changes such as…mehr

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Produktbeschreibung
Internal communication professionals and HR professionals need to know how to plan, devise and deliver successful change communication. However, many practitioners struggle to know how to communicate change, how to start and how to counteract the impact of previous changes. Change is an incredibly broad term and encompasses various scenarios. Successful Change Communication guides senior level practitioners through the twists and turns of change to enable you to feel confident navigating any style of change. In this book you'll learn how to communicate effectively surrounding changes such as restructures and redundancies, leadership changes, physical office changes, rebrands, ownership changes and much more. This book is designed to equip, encourage and guide professional communicators through change so they in turn can inform, involve and inspire employees. Structured around the lifecycle of a change, the book starts out looking into how practitioners can prepare before moving on to how to communicate, review and evaluate the success of the change communication. Covering topics such as the impact of AI on change communication, entrance and exit plans for CEOs and how to work strategically during times of change, this book is the must-read manual for any practitioner looking to create connections between employees and the C-suite during times of turbulence.
Autorenporträt
Rachel Miller is an internationally recognised authority on Internal Communication, based in London, UK. She's a Chartered PR Practitioner and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. She's a keynote speaker and member of the Company of Communicators. Rachel began her career as a journalist, then spent a decade in-house, before establishing her consulting business, All Things IC, in 2013. She's listed in Inspiring Workplaces' top 101 global employee engagement influencers. In 2020, Rachel was awarded the Chartered Institute of Public Relations' President's Medal for distinguished service to PR.