Techniques of Writing Business Letters, Memos, and Reports is a concise supplemental text covering the basics of effective business writing in these three essential areas. The text eases the job of teaching, as students are not only told what to do, they are shown, step-by-step. Short, applications-oriented exercises enable students to practice what they have learned and allow instructors to pinpoint areas which require more work. In this book, Courtland L. Bovee reveals the following secrets of successful writing that help students become better business writers: * Action-oriented phrases…mehr
Techniques of Writing Business Letters, Memos, and Reports is a concise supplemental text covering the basics of effective business writing in these three essential areas. The text eases the job of teaching, as students are not only told what to do, they are shown, step-by-step. Short, applications-oriented exercises enable students to practice what they have learned and allow instructors to pinpoint areas which require more work. In this book, Courtland L. Bovee reveals the following secrets of successful writing that help students become better business writers: * Action-oriented phrases that sell ideas and motivate others to do what you want them to do. * Three words that can destroy favorable reactions to what you write. * How to turn negative words into positive words. * A simple formula that makes your writing more readable. * How to keep your business associates and customers happy--even when you have to criticize, scold, or decline a request. * Writing shortcuts that put across your ideas quickly and concisely. * Writing tips that turn adversaries into friends. How to make written communication work for you instead of against you.
Courtland L. Bovee is co-author of Random House's bestselling Business Communication Today. He also wrote Business Writing Workshop (Roxbury) and Contemporary Advertising (Irwin). A lecturer and communications consultant to business and industry, he is also a member of the faculty in the business department at Grossmont College, El Cajon, California.
Inhaltsangabe
Part I: Principles of Written Communication General Techniques Write to People Make Reading Easy Style Is A Help Correcting Faults in Technique Words Strong words Familiar Words Short Words Concrete Words Active Words Camouflaged Words Technical Words Unnecessary Words Phrases Replaceable Phrases Infinitive Substitutes Obsolete Phrases Sentences Short Sentences Pompous Sentences Overloaded Sentences Undue Enthusiasm Crowded-Together Sentences Hedging Sentences Pronoun Starters Parallelism Awkward Pointers Misassembled Sentences Paragraphs Paragraph Unity Topic Sentences Short Paragraphs Part II. Principles of Writing Letters Letter Writing Techniques Organizational Steps Types of Letters Neutral Good News Bad News Persuasive Persuasion Tone "You" Viewpoint Positive vs. Negative Viewpoint Euphemisms Confidence and Conviction Warmth Parallel Experience Good Manners Letter Mechanics Image Company Image Letterheads Format Form Letters Part III: Principles of Writing Memorandums Purposes Format Coverage Style Tone Part IV: Principles of Writing Formal Reports Types of Reports Introduction Informational Examinational Analytical Report Planning Problem Determination Problem Factors Data Research Research Methods Note-Taking Data Organization Data Grouping Outline Requirements Report Elements Title Fly Title Page Letter of Authorization Letter of Transmittal Table of Contents Synopsis Introduction Report Body Summary/Conclusions/Recommendations Appendixes Bibliography Index Data Interpretation The Data Base Logic Evaluation Attitudes Checking Interpretation Procedure Communication Essentials Believability Viewpoint Coherence Style Excerpts Footnotes Bibliography Illustrations and Tables Plan Location General Mechanics Tables Final Format Physical Presentation Typing Special Formats Part V: Principles of Writing Informal Reports Scope Techniques Part VI: Appendixes A. References for Business Writers B. Skill-Building Writing Exercises C. Checklist of Wordy and Trite Expressions
Part I: Principles of Written Communication General Techniques Write to People Make Reading Easy Style Is A Help Correcting Faults in Technique Words Strong words Familiar Words Short Words Concrete Words Active Words Camouflaged Words Technical Words Unnecessary Words Phrases Replaceable Phrases Infinitive Substitutes Obsolete Phrases Sentences Short Sentences Pompous Sentences Overloaded Sentences Undue Enthusiasm Crowded-Together Sentences Hedging Sentences Pronoun Starters Parallelism Awkward Pointers Misassembled Sentences Paragraphs Paragraph Unity Topic Sentences Short Paragraphs Part II. Principles of Writing Letters Letter Writing Techniques Organizational Steps Types of Letters Neutral Good News Bad News Persuasive Persuasion Tone "You" Viewpoint Positive vs. Negative Viewpoint Euphemisms Confidence and Conviction Warmth Parallel Experience Good Manners Letter Mechanics Image Company Image Letterheads Format Form Letters Part III: Principles of Writing Memorandums Purposes Format Coverage Style Tone Part IV: Principles of Writing Formal Reports Types of Reports Introduction Informational Examinational Analytical Report Planning Problem Determination Problem Factors Data Research Research Methods Note-Taking Data Organization Data Grouping Outline Requirements Report Elements Title Fly Title Page Letter of Authorization Letter of Transmittal Table of Contents Synopsis Introduction Report Body Summary/Conclusions/Recommendations Appendixes Bibliography Index Data Interpretation The Data Base Logic Evaluation Attitudes Checking Interpretation Procedure Communication Essentials Believability Viewpoint Coherence Style Excerpts Footnotes Bibliography Illustrations and Tables Plan Location General Mechanics Tables Final Format Physical Presentation Typing Special Formats Part V: Principles of Writing Informal Reports Scope Techniques Part VI: Appendixes A. References for Business Writers B. Skill-Building Writing Exercises C. Checklist of Wordy and Trite Expressions
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