The chapters in the volume provide valuable insight on many cutting-edge topics on new technology in the business environment and the new digital world, or Industry 4.0, including:
- Internet of Things (IoT) and customer relationship management
- Cross-cultural management
- Artificial intelligence
- Social media advertising
- Multichannel banking
- Digital payment technology
- Blockchain technology
- Augmented reality
- Eye-tracking analysis
This book will be a valuable resource for business leaders and managers, industry professionals, business scholars, regulatory stakeholders, policymakers, faculty and students, and those who are interested in the current trends in the state of global digitization in industrial markets. The information provided here will help readers find the most appropriate approaches for taking advantage of these new technologies.
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