Working to redefine the teaching of public relations by discussing its connection to mass communication, but also linking it to its rhetorical heritage, this text features coverage of ethics, research, strategy, planning, evaluation, media selection, promotion/publicity, crisis communication, risk communication, and collaborative decision making as ways to create, maintain, and repair relationships between organizations and the persons who can affect their success. The book also examines the challenges of creating a solid foundation in the field of public relations while working to become a…mehr
Working to redefine the teaching of public relations by discussing its connection to mass communication, but also linking it to its rhetorical heritage, this text features coverage of ethics, research, strategy, planning, evaluation, media selection, promotion/publicity, crisis communication, risk communication, and collaborative decision making as ways to create, maintain, and repair relationships between organizations and the persons who can affect their success. The book also examines the challenges of creating a solid foundation in the field of public relations while working to become a professional in a global society. Key Features: - Chapter-opening vignettes illustrate key points to be covered in the chapter. - Web Watcher boxes highlight the importance of the Internet in PR today and encourage students to use the Web's resources. - Ethical Quandary boxes lead readers to think through difficult situations in order to better prepare them for the challenges of public relations. - Professional Reflections, written by practitioners, give a real-world perspective on the topics covered. - End-of-chapter questions and summary questions, exercises, and recommended reading lists help readers to better comprehend the chapter material and delve more deeply into the topic at hand.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Robert L. Heath, professor emeritus of communication at the University of Houston, is an internationally recognized authority on public relations, crisis communication, issues management, risk communication, and business-to-business communication. He has published many award-winning books, including The SAGE Handbook of Public Relations (2010), Handbook of Risk and Crisis Communication (2009), Strategic Issues Management (2nd ed., 2009), Rhetorical and Critical Approaches to Public Relations II (2009), and Terrorism: Communication and Rhetorical Perspectives (2008). Heath has 3 decades¿ experience in corporate communication and positioning research. He has conducted research on risks related to various hazards, including those associated with chemical manufacturing and community right-to-know-key themes in community relations. In addition, he has published more than 100 chapters and articles and serves on the editorial and reviewer panels of several premier academic journals. He has received many honors from public relations professionals and academic associations and has lectured nationally and internationally on a wide array of topics.
Inhaltsangabe
Preface Acknowledgments 1. Strategic Public Relations Building: An Ethical Organization Communicating Effectively 2. History of Public Relationships 3. Managing Mutually Beneficial Relationships 4. The Value of Research 5. Elements of Planning 6. Taking Action: Strategic Messaging 7. Evaluation of Public Relations Efforts 8. Public Relations Theory in Practice 9. Ethical and Legal Restraints on Public Relations Practice 10. Monitoring and Managing Issues 11. Selecting Media, Technologies, and Communication Tools 12. Publicity, Promotion, and Writing 13. Collaborative Decision Making 14. Building a Career 15. The Future of Public Relations: Globalism and Cyberspace References Index About the Authors
Preface Acknowledgments 1. Strategic Public Relations Building: An Ethical Organization Communicating Effectively 2. History of Public Relationships 3. Managing Mutually Beneficial Relationships 4. The Value of Research 5. Elements of Planning 6. Taking Action: Strategic Messaging 7. Evaluation of Public Relations Efforts 8. Public Relations Theory in Practice 9. Ethical and Legal Restraints on Public Relations Practice 10. Monitoring and Managing Issues 11. Selecting Media, Technologies, and Communication Tools 12. Publicity, Promotion, and Writing 13. Collaborative Decision Making 14. Building a Career 15. The Future of Public Relations: Globalism and Cyberspace References Index About the Authors
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