* Organize Your Business * Get Clients And Referrals * Set Rates And Services * Understand Customer Needs * Bill And Renew Contracts * Offer "Green" Cleaning Options
* Organize Your Business * Get Clients And Referrals * Set Rates And Services * Understand Customer Needs * Bill And Renew Contracts * Offer "Green" Cleaning Options
This book explains how to get started, develop a service manual, screen clients, serve customers, select cleaning products, learn from the competition, set up a home office, how to use the Internet to grow your business and more.
This book explains how to get started, develop a service manual, screen clients, serve customers, select cleaning products, learn from the competition, set up a home office, how to use the Internet to grow your business and more.
Laura Jorstad is a freelance writer and editor. Melinda Morse started a successful housecleaning business in 1994 to help pay for graduate school. She has since earned a Ph.D., expanded her business, and launched a writing career.
Inhaltsangabe
Table of Contents
1. Considering a Home-Based Housecleaning Business 2. Getting Started I: The Legalities 3. Getting Started II: Getting Your Business off the Ground 4. How to Plan and Develop a Service Manual 5. How to Screen Clients 6. Cleaning 101 7. Understanding and Serving Customers 8. Setting up the Home Office 9. Record Keeping 10. Taxes 11. Insurance and Bonding 12. Advertising 13. When Bad Things Happen to Good Housecleaners 14. Becoming and Employer
1. Considering a Home-Based Housecleaning Business 2. Getting Started I: The Legalities 3. Getting Started II: Getting Your Business off the Ground 4. How to Plan and Develop a Service Manual 5. How to Screen Clients 6. Cleaning 101 7. Understanding and Serving Customers 8. Setting up the Home Office 9. Record Keeping 10. Taxes 11. Insurance and Bonding 12. Advertising 13. When Bad Things Happen to Good Housecleaners 14. Becoming and Employer
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