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This book describes seven cases in which third-party intervention was employed to settle complex social and economic disputes. The authors provide detailed accounts of how mediation came about in each case, how it was conducted, the settlements that resulted, and the follow-up that was required.

Produktbeschreibung
This book describes seven cases in which third-party intervention was employed to settle complex social and economic disputes. The authors provide detailed accounts of how mediation came about in each case, how it was conducted, the settlements that resulted, and the follow-up that was required.
Autorenporträt
Robert B. Goldmann is a program officer, Division of National Affairs, with the Ford Foundation. He has also served as deputy director of the Governor's Commission on Civil Disorders in New Jersey and as director of public affairs for the New York City Human Resources Ad' ministration.