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A practical framework for leading people through frustrating periods in organisational life. The five-step plan is understand, plan, act, observe and reframe.

Produktbeschreibung
A practical framework for leading people through frustrating periods in organisational life. The five-step plan is understand, plan, act, observe and reframe.
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Autorenporträt
Dr Peter Shaw is a founding partner of Praesta Partners and works with individuals, teams and groups to enable them to grow their strengths and tackle demanding issues confidently. He has held a wide range of board-level posts covering finance, personnel, policy, communications and delivery, and worked in five UK Government Departments. He is the author of 28 influential books on leadership.