Paul Falcone

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline and Termination

• Broschiertes Buch

Produktbeschreibung

As a manager, you dread having to deal with employee performance problems. This sanity-saving guide is your answer to making it as painless as possible.

Produktdetails

• Verlag: HarperCollins Focus
• Third Edition
• Seitenzahl: 482
• Erscheinungstermin: 6. Juli 2017
• Englisch
• Abmessung: 280mm x 216mm x 26mm
• Gewicht: 1204g
• ISBN-13: 9780814438558
• ISBN-10: 0814438555
• Artikelnr.: 47127372

Autorenporträt

Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon Animation Studios and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments. Paul is the author of seventeen books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Hindi, Russian, Korean, Vietnamese, Indonesian, and Turkish and have sold in excess of 750,000 copies worldwide. Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, an adjunct faculty member in UCLA Extension's School of Business and Management, and a member of the board of directors of the American Management Association. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of hiring, talent and performance management, leadership development, workplace ethics, and effective leadership communication.

Inhaltsangabe

Introduction 1
Part I: Mastering the Write-Up Tool 5
CHAPTER 1 Progressive Discipline and Its Legal Considerations 7
CHAPTER 2 Disciplinary Levels, Subjects, and Prior Notifications 17
CHAPTER 3 Incident Descriptions and Performance Improvement Plans 33
CHAPTER 4 Consequences, Rebuttals, and Employee Acknowledgments 43
CHAPTER 5 Commonly Asked Questions and Practical Answers to Tricky Employee
Relations Issues 57
CHAPTER 6 About the 101 Sample Write-Ups 79
Part II: Disciplining the Probationary Employee 83
#1--3 Disciplining the Probationary Employee 85
#4--6 Disciplining the Probationary Employee: Extending the Length of
Probation 95
#7--9 Performance Problems That Arise Right After the New Hire's
Probationary Period Ends 104
Part III: Policy and Procedure Violations 113
#10 Inappropriate Interviewing Questions 115
#11, 12 Failure to Follow Departmental Policies and Procedures 118
#13 Excessive Personal Telephone Calls 124
#14 Software Piracy (Unauthorized Installation) 127
#15 Unauthorized Use of Company Equipment, Time, Materials, or Facilities
130
Bonus Sample--Lost Equipment 133
#16 Unauthorized Removal of Company Files 136
Bonus Sample--Employee Time Card Falsification 139
#17 Leaving the Work Site During a Regularly Scheduled Shift 143
#18 Working Unauthorized Overtime 146
#19 Disclosure of Confidential Information About the Company or Its
Customers 149
#20 Failure to Follow Company Dress Code 152
#21 Smoking on Company Grounds 155
#22 Unauthorized Release of References to Prospective Employers 158
#23 Email Misuse (Nonwork-Related Usage) 161
Bonus Sample--Email Misuse (Racially Influenced and Distasteful Messaging)
165
Bonus Sample--Personal Cell Phone Use 168
#24 Off-Duty Conduct and "Moonlighting" 171
Part IV: Performance Transgressions 175
#25--31 Substandard Work Performance 177
#32 Substandard Customer Service 201
#33, 34 Safety Infractions 204
#35 Lack of Sales Production 210
Bonus Sample--Substandard Sales Performance (Extension of Final Written
Warning) 213
#36, 37 Unwillingness to Perform Properly Assigned Work 217
#38 Recurring Negligence and Thoughtlessness 223
Bonus Sample: Improper Cash Handling (Dual Custody Violation) 226
#39, 40 Acts Resulting in Loss to the Employer 230
#41, 42 Slow or Inefficient Production 237
#43, 44 Failure to Observe Working Schedule, Including Rest and Lunch
Periods 243
#45 Sleeping on the Job (Written Warning) 249
Bonus Sample--Sleeping on the Job (Final Written Warning) 252
#46 Failure to Learn New Material During Training 255
Bonus Sample--Failure to Retain Information After Training 259
#47 High Error Factor and Scrap Rate 263
#48 Falsification of Employer Records 266
#49, 50 Lack of Communication with Supervisor 269
Bonus Sample--VP-Level Substandard Performance and Conduct 275
Bonus Sample--Unacceptable Skip-Level Findings (Director Level) 279
Bonus Sample--Substandard Project Management (Director Level) 283
Part V: Behavior and Conduct Infractions 287
#51 Profane Language in the Workplace and Insubordination 289
#52 Poor Attitude 293
#53 Insubordination 296
#54, 55 Insubordination and Substandard Work Performance 299
#56, 57 Misconduct, Fighting, and Horseplay 305
58--61 Sexual Harassment 311
#62 Creating an Intimidating Work Environment 323
Bonus Sample--Social Media Cyberbullying 326
#63 Veiled or Direct Threats of Violence 329
#64--66 Antagonistic Behavior Toward a Coworker 332
#67 Managerial Retaliation 341
#68--70 Intoxication During Work Hours 345
#71 Drug-Related Impairment During Work Hours 356
Bonus Sample--Failure to Disclose Coworker Inebriation 360
#72 Misuse of Power and Office 363
#73 Union Steward Abuse 366
#74 Character Assassination and Defamation 369
Bonus Sample--"Locker Room" Banter 372
Part VI: Absenteeism and Tardiness 375
Caution Regarding Restrictions Related to Disciplining or Terminating
Employees for Attendance and Tardiness 377
#75 Excessive, Unscheduled Absence: "No Fault" System 379
#76, 77 Excessive, Unscheduled Absence 382
#78, 79 Pattern of Excessive, Unscheduled Absence 388
#80 Excessive, Unscheduled Absence: "Excuse-Based" System 397
#81--83 Excessive Tardiness 400
Bonus Sample--FMLA Abuse: Failure to Provide Appropriate Medical
Documentation 409
Bonus Sample--FMLA Abuse: Failure to Follow the Terms of the Medical
Certification 413
Bonus Sample--FMLA Abuse: Failure to Consult HR Regarding Leave Request 418
Bonus Sample--Failure to Engage in the ADA Interactive Process 422
Part VII: Termination Notices 427
#84, 85 Discharge for Cause: Substandard Performance 429
#86 Employee Fails to Report to Work on First Day; Company Rescinds Its
Employment Offer 431
#87 Summary Discharge: Falsification of Company Records 432
#88 Summary Discharge: Employee Time Card Fraud 433
Bonus Sample--Supervisory Time Card Manipulation 434
#89 Summary Discharge: Loss of Current Weapons License 435
#90 Summary Discharge: Possession, Sale, or Being Under the Influence of
Alcohol or Illegal Substances 436
Bonus Sample--Medical Marijuana Misuse 437
#91 Summary Discharge: Failure to Pass Certification Exam 438
#92 Summary Discharge: Terminating an Employee Without Corporate Approval
439
#93 Summary Discharge: Misconduct at Company Holiday Party 440
#94 Summary Discharge: Threatening a Coworker with Bodily Harm 441
#95 Summary Discharge: Terminating the Probationary Employee 442
#96 Letter Confirming Acceptance of an Employee's Verbal Resignation 443
#97 Summary Discharge: Acceptance of Gratuities 444
#98 Summary Discharge: Insubordination (Inappropriate and Undermining
Behavior) 445
Bonus Sample--Insubordination (Violent Employee Reaction) 446
Bonus Sample--Social Media Misuse 447
#99 Secretarial Layoff: No Severance 448
#100 Director-Level Layoff, Including Severance Package, Outplacement, and
Appropriate Legal Release 449
#101 Job Abandonment 454
Index 455
Selected Additional Titles from the Society for Human Resources Management
(SHRM®) 461