Achieving Connectivity Now! - Allen, Errol D.
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Stop Losing Time, Money, and Customers to Broken Handoffs and Unclear Processes Most businesses don't struggle because their people aren't capable. They struggle because their processes aren't connected. Achieve Connectivity Now! is a practical, people-first guide for CEOs, COOs, operations leaders, and business owners who want to eliminate chaos, align their teams, and build a business that runs smoothly, consistently, and profitably. What You'll Learn Map critical processes so work flows cleanly across departments Eliminate handoff confusion with clear standards and role expectations Build…mehr

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Produktbeschreibung
Stop Losing Time, Money, and Customers to Broken Handoffs and Unclear Processes Most businesses don't struggle because their people aren't capable. They struggle because their processes aren't connected. Achieve Connectivity Now! is a practical, people-first guide for CEOs, COOs, operations leaders, and business owners who want to eliminate chaos, align their teams, and build a business that runs smoothly, consistently, and profitably. What You'll Learn Map critical processes so work flows cleanly across departments Eliminate handoff confusion with clear standards and role expectations Build service standards (SLAs) that protect quality and consistency Create role descriptions tied to measurable success metrics Run cross-functional meetings that connect strategy, KPIs, and customer feedback Develop dashboards that keep teams aligned on outcomes-not opinions Improve accountability without micromanaging or adding bureaucracy You'll also get downloadable templates including: Process Analysis Prep ¿ Post-Process Mapping Analysis ¿ Role Descriptions ¿ Role Performance Standards Who This Book Is For This guide is written for leaders who want to: Reduce rework and eliminate operational breakdowns Improve collaboration between teams Standardize workflows without slowing people down Build a scalable, accountable operational foundation Turn tribal knowledge into documented, repeatable processes Whether you lead a small business or a complex operation, this book gives you a clear blueprint to make work flow - and keep it flowing. A Hands-On Playbook - Not Theory Operations consultant Errol D. Allen brings 25+ years of experience helping companies across industries fix broken processes, strengthen accountability, and create operational clarity. Each chapter includes a practical exercise so you can move from idea to implementation in real time. If you want operations that are connected, accountable, and calm, this book gives you the tools to get there. Achieve Connectivity Now - and build the operational foundation your business deserves.
Autorenporträt
Too many organizations lose time, money, and customer trust because of unclear roles, broken handoffs, and undocumented processes. In Achieve Connectivity Now!, operations consultant Errol D. Allen delivers a practical, people-centered playbook to eliminate these disconnects and build a foundation of clarity, accountability, and operational excellence. Drawing on 25+ years of corporate operations experience and more than a decade of hands-on consulting, Errol walks leaders through the essential components of a connected organization. Readers will learn how to map critical processes, establish service standards (SLAs), create role descriptions tied to measurable outcomes, run effective cross-functional meetings, and develop dashboards and KPIs that keep teams aligned on results-not opinions. Each chapter includes a practical exercise along with access to downloadable tools-Process Analysis Prep, Post-Process Mapping Analysis, Role Descriptions, and Role Performance Standards-to help organizations move from ideas to execution quickly and confidently. Designed for CEOs, COOs, operations leaders, and business owners, the guidance is concise, actionable, and field-tested across industries. If you want operations that are reliable, connected, and calm, this book gives you the framework to get there. Praise for the Author "As a fairly new business, we were looking for guidance when establishing our processes. Errol not only guided our thoughts but pushed us to put our ideas into action. He walked us through every process and was a huge help overall. We accomplished so much during our sessions and are forever grateful." - Karen Suarez, COO, Paquin Public Relations "I have had the privilege of working with Errol for the past year and a half. His consultation has been an integral factor in our company's growth, and I have personally learned invaluable lessons from him. The efficient workflows he created and the solutions he designed have helped us tremendously." - Blair Bigbee, Operations & Marketing, Stutts Property Management "I can't say enough nice things about Errol. My wife and I used him for two of our companies for about a year. We didn't know how much we didn't know. Errol helped us break down our processes step by step and transform the company from infancy to maturity. Trust the process and stick with it - you'll be glad you did." - Rob Buffington, Founder, Gordian Staffing "Errol helped me design a professional operational architecture for Stut