Achieving Performance Excellence in University Administration - London, Manuel
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Human resource strategies for organization development include team-building methods to improve communication and reduce interpersonal conflict among university administrators. London describes the formation of a team of top administrators who focus on how to resolve conflict, develop employees, and involve them in decision making. The book considers performance problems such as marginal performance and abusive managers. It describes methods for enhancing attention to employee development through appraisal and feedback. New techniques such as the ratingless appraisal and 360 degree feedback…mehr

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Produktbeschreibung
Human resource strategies for organization development include team-building methods to improve communication and reduce interpersonal conflict among university administrators. London describes the formation of a team of top administrators who focus on how to resolve conflict, develop employees, and involve them in decision making. The book considers performance problems such as marginal performance and abusive managers. It describes methods for enhancing attention to employee development through appraisal and feedback. New techniques such as the ratingless appraisal and 360 degree feedback are covered. Overall, it shows how to maintain and enhance organizational vitality in an environment of tight resources and external pressures.
Autorenporträt
MANUEL LONDON is Director of the Center for Human Resource Management, and Professor, at the Harriman School for Management and Policy, State University of New York, Stony Brook. Prior to this, he worked for 12 years in a series of human resource and training department assignments at AT&T. London has written more than 80 articles and is author or editor of more than 16 books, including three published by Quorum: Career Development and Human Resource Strategies (editor, with E. M. Mone, 1988), Human Resource Forecasting and Planning for the Twenty-First Century (editor, with E. Bassman and J. P. Fernandez, 1990), and Human Resource Development in Changing Organizations (with R. A. Wueste, 1992).