This is an instructor's manual for the popular textbook 'H2H Marketing: Case Studies on Human-to-Human Marketing' (Springer, 2023). The authors have provided a perfect companion that enables teachers to adopt a case-by-case approach when using the material in the classroom. 'H2H Marketing' focuses on redefining the role of marketing by reshaping the mindset of decision-makers and integrating concepts such as Design Thinking, Service-Dominant Logic, and Digitalization. By following this carefully designed manual, teachers can assist their students in gaining a deeper understanding of the…mehr
This is an instructor's manual for the popular textbook 'H2H Marketing: Case Studies on Human-to-Human Marketing' (Springer, 2023). The authors have provided a perfect companion that enables teachers to adopt a case-by-case approach when using the material in the classroom.
'H2H Marketing' focuses on redefining the role of marketing by reshaping the mindset of decision-makers and integrating concepts such as Design Thinking, Service-Dominant Logic, and Digitalization. By following this carefully designed manual, teachers can assist their students in gaining a deeper understanding of the case studies that illustrate various aspects of the concept, its fundamental elements, and its implementation.
Prof. Dr. Philip Kotler (M.A., University of Chicago, Ph.D., M.I.T.) is the S.C. Johnson Dis-tinguished Professor of Interna-tional Marketing at the Kellogg School of Management, North-western University. He pub-lished his 13th edition of Mar-keting Management, the world's leading textbook in teaching marketing to MBAs. He has also published Marketing Mo-dels, Principles of Marketing, Strategic Marketing for Non-profit Organizations, Social Marketing, Marketing Places, Kotler on Marketing, Market-ing Insights A to Z, Lateral Marketing, Museum Strategies and Marketing, Standing Room Only, Corporate Social Responsibility, Chaotics, Up and Out of Poverty, Marketing 3.0 and several other books. His research covers strategic marketing, innovation, consumer marketing, business marketing, services marketing, distribution, e-marketing, and social marketing. He has been a consultant to IBM, Bank of America, Merck, General Electric, Honeywell, and many other companies. He hasreceived 12 honorary doctorate degrees from major universities in the U.S. and abroad. Prof. Dr. h. c. Roland Berger is Honorary Chairman of Roland Berger Strategy Con-sultants. Roland Berger Strate-gy Consultants has grown to become the number 5 among the world's leading strategy consultancies with 36 offices in 25 countries. Since 1996 he has been a lecturer and since 2000 Honorary Professor of Business Administration and Management Consulting at the Brandenburg Technical Uni-versity in Cottbus. He is Chair-man of the Board of Trustees of his private Roland Berger Foundation. Roland Berger is a member of various super-visory and advisory boards of national and international companies, foundations and organizations. These include Fiat Group, Turin, Italy; Telecom Italia, Milan, Italy; Fresenius SE (Chairman Audit Committee), Bad Homburg; Prime Office AG, Munich (Chairman). He is also a member of various international advisory boards, including Deutsche Bank AG, Frankfurt,Germany; MillerBuckfire New York, USA; Sony Corporation, Tokyo, Japan, and The Blackstone Group, New York, USA. Prof. Dr. Nils Bickhoff holds an M.Sc. and a Ph.D. in business ad-ministration and began his career as a consultant with Roland Berger Strategy Consultants in 1995. He advised international clients on matters of strategy, organization, branding, and corporate finance, and was also responsible for Roland Berger's global research & development activities. In 2005 he founded his own company and has since been advising top managers on all issues of strategic management. Nils Bickhoff has authored and published several management books, is editor of the "Quintessence" series, gives lectures and seminars, and is Professor of Strategy and Marketing at the European Distance University in Hamburg.
Inhaltsangabe
1.- The New Paradigm: H2H Marketing.- 1.1 Case Study: Whole Foods Market.- 1.2 Case Study: Design-Thinking at the Good Kitchen.- 2.- H2H Mindset: The Basis: 2.1 Case Study: H2H Mindset at Elobau.- 3. H2H Management: Putting Trust and Brand in Focus.- 3.1 Case Study: The Liva Brand Success Story.- 4. Rethinking Operative Marketing: The H2H Process.- 4.1 Case Study: The Operative Marketing Process at Siemens.- 4.2 Case Study: Medtronic and the Transformation of the CX.- 5. Finding Meaning in a Troubled World.- 5.1 Case Study: Patagonia - A Human-Centered Approach to Marketing.
1.- The New Paradigm: H2H Marketing.- 1.1 Case Study: Whole Foods Market.- 1.2 Case Study: Design-Thinking at the Good Kitchen.- 2.- H2H Mindset: The Basis: 2.1 Case Study: H2H Mindset at Elobau.- 3. H2H Management: Putting Trust and Brand in Focus.- 3.1 Case Study: The Liva Brand Success Story.- 4. Rethinking Operative Marketing: The H2H Process.- 4.1 Case Study: The Operative Marketing Process at Siemens.- 4.2 Case Study: Medtronic and the Transformation of the CX.- 5. Finding Meaning in a Troubled World.- 5.1 Case Study: Patagonia - A Human-Centered Approach to Marketing.
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