A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author. Armstrong's Essential Skills for People Professionals is an essential resource for all current and aspiring HR practitioners. There is complete coverage of the fundamental skills needed including those for interviewing, selection, managing performance and reward, Learning and Development (L&D) and employee engagement. This book also covers techniques for handling people problems, navigating challenging conversations and managing conflict. In addition,…mehr
A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author. Armstrong's Essential Skills for People Professionals is an essential resource for all current and aspiring HR practitioners. There is complete coverage of the fundamental skills needed including those for interviewing, selection, managing performance and reward, Learning and Development (L&D) and employee engagement. This book also covers techniques for handling people problems, navigating challenging conversations and managing conflict. In addition, there is also coverage of strategic people management capabilities such as managing equity, diversity and inclusion (EDI), effective data analysis and supporting and communicating organizational change. There is expert content on competencies needed to deal with business issues as an HR professional including how to contribute to the organization's ESG (environmental, social and governance) rating. The final part of the book covers essential personal skills needed for success including problem-solving, decision-making, critical thinking, influencing and negotiation. Comprehensive yet accessible, this book will give you the skills and confidence you need to be an outstanding people professional.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages. Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), a managing partner of E-Reward and an independent management consultant. Prior to this he was an HR director of a publishing company. He is based in London, UK.
Inhaltsangabe
Chapter 00: Introduction: the nature of skill Section ONE: PEOPLE MANAGEMENT SKILLS: THE FRAMEWORK Chapter 01: The role of people management; Chapter 02: The skills of people management professionals; Section TWO: PEOPLE MANAGEMENT PROCESS SKILLS Chapter 03: Strategic people management skills; Chapter 04: Business partnering skills; Chapter 05: Organization development skills; Chapter 06: Change management skills; Chapter 07: Skills analysis; Chapter 08: Selection interviewing skills; Chapter 09: Learning and development skills; Chapter 10: Reward management skills; Section THREE: ANALYTICAL, TECHNICAL AND RESEARCH SKILLS Chapter 11: Analytical and diagnostic skills; Chapter 12: Critical thinking skills; Chapter 13: Evidence based people management skills; Chapter 14: People analytics skills; Chapter 15: Problem solving skills; Chapter 16: Decision making skills; Chapter 17: Systems thinking skills; Chapter 18: Digital skills; Chapter 19: Statistical skills; Chapter 20: Research sklls; Section FOUR: PERSONAL SKILLS Chapter 21: Communicating skills; Chapter 22: Report writing skills; Chapter 23: Speaking skills; Chapter 24: Listening skills; Chapter 25: Influencing skills; Chapter 26: Negotiating skills; Chapter 27: Leadership skills; Chapter 28: Consulting skills; Section FIVE: PEOPLE SKILLS Chapter 29: Handling people problems; Chapter 30: Handling challenging conversations; Chapter 31: Political skills; Chapter 32: Managing conflict Section SIX: BUSINESS SKILLS Chapter 33: Understanding the business; Chapter 34: Enhancing performance skills; Chapter 35: Administrative skills; Chapter 36: Project management skills