Badly Behaved People: How to deal with idiots at work - Everett, Zena
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Zena Everett is an expert in communication, an international leadership coach, and a highly sought-after speaker. She is also the author of "Mind Flip " and the award-winning "The Crazy Busy Cure."
"Badly Behaved People" is not your typical business book; it features a unique format that combines elements of a business guide with an agony aunt approach. The book addresses 15 common problem personalities through real-life case studies. Readers will recognise challenging personality types and learn how to deal with them proactively and positively using practical tools and coaching questions.…mehr

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Produktbeschreibung
Zena Everett is an expert in communication, an international leadership coach, and a highly sought-after speaker. She is also the author of "Mind Flip " and the award-winning "The Crazy Busy Cure."

"Badly Behaved People" is not your typical business book; it features a unique format that combines elements of a business guide with an agony aunt approach. The book addresses 15 common problem personalities through real-life case studies. Readers will recognise challenging personality types and learn how to deal with them proactively and positively using practical tools and coaching questions. The goal is to understand yourself and your colleagues better, repair connections, and restore a sense of belonging and cohesion in the workplace.

Each chapter is designed like a short story, with theory and explanations woven throughout. Readers will likely identify with at least one story, thinking, Thats me, and will learn how to make positive changes in their own relationships.

Key features of the book includes:
Improved understanding of others and enhanced communication skills15 real workplace stories that illustrate conflict resolution, dialogue restoration, and solutions for interpersonal challenges
Autorenporträt
Zena Everett is an expert in communication, an international leadership coach, and a highly sought-after speaker. She is also the author of "Mind Flip " and the award-winning "The Crazy Busy Cure." Originally a recruitment entrepreneur, Zena sold her business in 2007 and then pursued a Master of Science in Career Management and Coaching. She also obtained additional postgraduate qualifications in psychological coaching and leadership with neuroscience from MIT Sloan Business School. Zena has coached on the Executive MBA Programme at Oxford University's Saïd Business School and is a member of the Associate Faculty at Henley Business School. She designs and conducts bespoke, engaging leadership programs for aspiring businesses that aim to enhance accountability and productivity. Zena is a regular keynote speaker on topics such as crazy busyness and leadership, presenting at events for the London Business Forum, Ireland's Executive Institute, and at various corporate conferences and away days.