This book is more than a guide to building a sustainable accounting firm; it's an invitation to rediscover why you became an accounting professional. It's a roadmap for stepping off the transactional treadmill and into the transformation economy, where relationships thrive, lives change, and legacies are built. Professions aren't transformed by sweeping mandates or top-down reform decreed by professional bodies. They are remade by bold individuals who dare to reimagine what's possible. As you read this book, I encourage you to embrace the challenge. Be the change you seek for your firm and your profession. Because the future of accounting isn't something to observe--it's something to build. Building a Sustainable Accounting Firm illuminates the path forward. You'll meet some of the pioneers who are blazing the trail of new business models that challenge the fossilized status quo, while leaving behind maps for the curious. Whatever the design, the bold leap into the unknown is yours to create. One >CONTENTS Foreword....................................................................................................... III Introduction: Why I Wrote This Book........................................................ 1 About the Author......................................................................................... 17 My Personal Story........................................................................................ 19 Section 1: Revenue....................................................................................... 31 Section 1.1 Changing the Revenue Model for Accounting Firms........ 33 Section 1.2 How Modern Accounting Firms Set Prices........................ 51 Section 1.3 Systematize Your Marketing .............................................. 59 Section 2: Staffing ........................................................................................ 81 Section 2.1 Motivating People and Aligning Compensation with Billing............................................................................................. 83 Section 2.2 What It's Like to Work at a Virtual CFO Firm.................. 89 Section 2.3 Franchise Model: Alternative to the Partnership Model.... 95 Section 2.4 How to Incentivize People Beyond Hours ......................101 Section 2.5 Give Employees Flexibility About How Much, Where and When to Work..................................................................105 Section 2.6 Offshoring.........................................................................111 Section 2.7 Managing Remote Teams.................................................117 Section 3: OpEx .........................................................................................125 Section 3.1 Building and Upgrading Your Tech Stack........................127 Section 3.2 How Niching Simplifies Operations................................145 Section 3.3 New Client Onboarding...................................................155 Section 3.4 Quality Control and Quality Management.....................167 Section 3.5 Marketing as CapEx vs. Operating Expense....................179 Section 4: Profit.................................................................189 Section 4.1 Building Services and Systems So You Can Have a Life..191 Section 4.2 Measuring Capacity: Bigger Isn't Necessarily Better.........205 Section 4.3 How to Maximize the Value of Your Firm.......................209 Section 4.4 Selling Your Firm ..............................................................219 Conclusion................................................................................................... 235
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