Author Louwanda Evans draws on provocative interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers occupational prestige, but also a history of the systemic exclusion of people of color.
Author Louwanda Evans draws on provocative interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers occupational prestige, but also a history of the systemic exclusion of people of color.
Foreword - by Joe Feagin Preface 1: Introduction 2: Trapped at 30,000 Feet: Infiltrating White Space 3: On Display at all Times: Flight Attendants 4: Emotional Labor and Systemic Racism 5: The Emotional Labor of Coping and Resistance 6: Conclusion References Index
Foreword - by Joe Feagin Preface 1: Introduction 2: Trapped at 30,000 Feet: Infiltrating White Space 3: On Display at all Times: Flight Attendants 4: Emotional Labor and Systemic Racism 5: The Emotional Labor of Coping and Resistance 6: Conclusion References Index
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