Karissa Thomas

Claim the Lead

Transformational Leadership for Insurance Adjusting Managers

• Broschiertes Buch

Produktbeschreibung

Claim the Lead: The Leadership Playbook for Insurance Adjusters Navigating Pressure, Performance, and People In an industry driven by urgency, complexity, and constant change, leadership is no longer optional-it is essential. Claim the Lead is the first leadership guide specifically written for insurance adjusting managers, team leads, and firm directors who carry the daily responsibility of guiding adjusters through high-pressure environments. Whether you are managing field adjusters, coordinating remote claims teams, or leading during surge events, this book equips you with practical tools to coach with clarity, scale with trust, and lead with emotional intelligence. You will learn how to build high-performing teams without burnout, communicate with calm under pressure, create scalable systems that support both growth and culture, and lead independent adjusters with consistency and integrity. Claim the Lead goes beyond technical skills to address the often unspoken challenges of leadership-burnout, disengagement, invisible authority struggles, and the emotional fatigue that leaders quietly carry. Through real-world stories, actionable strategies, and a fast reflection guide, this book helps adjuster-leaders move beyond compliance and into a leadership approach grounded in clarity, culture, and coaching. Whether you are stepping into leadership for the first time or rebuilding a seasoned team, Claim the Lead is your practical, emotionally intelligent blueprint for sustainable leadership in one of the most demanding industries.

Produktdetails

• Verlag: Efficient Adjuster Publishing
• Seitenzahl: 186
• Erscheinungstermin: 29. Juli 2025
• Englisch
• Abmessung: 229mm x 152mm x 10mm
• Gewicht: 279g
• ISBN-13: 9781968277963
• ISBN-10: 196827796X
• Artikelnr.: 74729057

Autorenporträt

Dr. Karissa Thomas is a global leadership strategist, award-winning author, and creator of the Mosaic Intelligence Method(TM) and Efficient Adjuster(TM) framework. With over two decades of experience in corporate leadership, education, and emotional intelligence training, she empowers individuals and organizations to lead with clarity, integrity, and cultural awareness. Her books and courses span industries-from education and insurance to global business-and are used worldwide to support professional resilience, inclusive leadership, and emotional growth. Through her dynamic storytelling and research-informed insights, Dr. Thomas equips readers to navigate personal and professional upheaval with purpose and presence. Learn more at www.DrKarissaThomas.net