Communication and Teamwork - Keeler, Hali R.; Shaw, Marie Keen
49,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in 1-2 Wochen
payback
25 °P sammeln
  • Broschiertes Buch

Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC standards of Communication and Teamwork.

Andere Kunden interessierten sich auch für
Produktbeschreibung
Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC standards of Communication and Teamwork.
Autorenporträt
Hali R. Keeler has been actively involved in library service for over 40 years. She retired in 2014 from her position as Director of the Bill Memorial Library in Groton, CT, and she concurrently served for seven years as the coordinator of the Library Technology Assistant Certification Program at Three Rivers Community College, one of 47 such programs available in the United States. An Adjunct Professor there since 1998, she teaches Introduction to Library Public Services, Introduction to Library Technical Services, and Library Management.