This exclusive technical guide of the SAP PRESS Essentials Series shows you how you can use SAP Solution Manager to design an efficient monitoring framework for all your technical components and reduce the overall complexity of your SAP system landscape.
By following the author through a fictional system landscape scenario, which includes an R/3 System, an APO system, and a thirdparty component, you’ll get important guidance on what to watch out for when developing a monitoring concept. Then, you’ll be walked through the steps required to implement the designed concept, with the help of detailed screenshots and step-by-step instructions. Find out how to choose monitor objects, as well as their KPIs and frequencies, plus how to define alert messages and much more.
Table of contents:
Introduction ... 5
1. The Problem and a Sample Scenario ... 7
... 1.1 Centralized and Decentralized System Monitoring ... 7
... 1.2 SAP Solution Manager ... 8
... 1.3 Monitoring Concept ... 10
... 1.4 Project Team ... 10
... 1.5 Toys Inc.: Initial Situation ... 11
2. SAP Solution Manager ... 15
... 2.1 Implementation Platform ... 15
... 2.2 Solution Monitoring ... 15
... 2.3 SAP Service Provision ... 19
... 2.4 Service Channel: SAP Service Marketplace ... 20
... 2.5 Best Practices for Solution Management ... 21
... 2.6 IT Infrastructure Library (ITIL) ... 22
... 2.7 Support Desk ... 22
... 2.8 SAP Solution Manager as a Monitoring Tool ... 23
3. Designing the Monitoring Concepts ... 25
... 3.1 The Monitoring Concept ... 25
... 3.2 Operating System ... 30
... 3.3 System and Instance Availability ... 31
... 3.4 Background Processing ... 32
... 3.5 System Performance ... 33
... 3.6 Traces ... 35
... 3.7 Memory Management ... 35
... 3.8 System Log ... 36
... 3.9 ABAP Runtime Error ... 37
... 3.10 User Monitoring - System Security ... 37
... 3.11 Additional SAP Components ... 38
... 3.12 Database ... 40
... 3.13 Communication Interfaces ... 42
... 3.14 Self-Monitoring of Monitoring Tools ... 44
... 3.15 Monitoring System Components Without an SAP Instance ... 46
... 3.16 Documenting Changes in the Documenting Changes in the System Monitoring ... 46
4. System Monitoring Using SAP Solution Manager 3.1 ... 49
... 4.1 Computer Center Management System ... 49
... 4.2 Prerequisites ... 49
... 4.3 Configuring SAP Solution Manager ... 53
... 4.4 Solution Landscapes in SAP Solution Manager ... 58
... 4.5 Configuring the 'System Monitoring' Solution ... 60
... 4.6 Setting Up Active System Monitoring ... 62
... 4.7 The SAP Solution Manager Alert Monitor ... 68
... 4.8 Setting Up Manual System Monitoring ... 70
... 4.9 Autoreaction Methods ... 74
... 4.10 Central Autoreaction Methods ... 76
5. Final Considerations ... 79
Index ... 81
By following the author through a fictional system landscape scenario, which includes an R/3 System, an APO system, and a thirdparty component, you’ll get important guidance on what to watch out for when developing a monitoring concept. Then, you’ll be walked through the steps required to implement the designed concept, with the help of detailed screenshots and step-by-step instructions. Find out how to choose monitor objects, as well as their KPIs and frequencies, plus how to define alert messages and much more.
Table of contents:
Introduction ... 5
1. The Problem and a Sample Scenario ... 7
... 1.1 Centralized and Decentralized System Monitoring ... 7
... 1.2 SAP Solution Manager ... 8
... 1.3 Monitoring Concept ... 10
... 1.4 Project Team ... 10
... 1.5 Toys Inc.: Initial Situation ... 11
2. SAP Solution Manager ... 15
... 2.1 Implementation Platform ... 15
... 2.2 Solution Monitoring ... 15
... 2.3 SAP Service Provision ... 19
... 2.4 Service Channel: SAP Service Marketplace ... 20
... 2.5 Best Practices for Solution Management ... 21
... 2.6 IT Infrastructure Library (ITIL) ... 22
... 2.7 Support Desk ... 22
... 2.8 SAP Solution Manager as a Monitoring Tool ... 23
3. Designing the Monitoring Concepts ... 25
... 3.1 The Monitoring Concept ... 25
... 3.2 Operating System ... 30
... 3.3 System and Instance Availability ... 31
... 3.4 Background Processing ... 32
... 3.5 System Performance ... 33
... 3.6 Traces ... 35
... 3.7 Memory Management ... 35
... 3.8 System Log ... 36
... 3.9 ABAP Runtime Error ... 37
... 3.10 User Monitoring - System Security ... 37
... 3.11 Additional SAP Components ... 38
... 3.12 Database ... 40
... 3.13 Communication Interfaces ... 42
... 3.14 Self-Monitoring of Monitoring Tools ... 44
... 3.15 Monitoring System Components Without an SAP Instance ... 46
... 3.16 Documenting Changes in the Documenting Changes in the System Monitoring ... 46
4. System Monitoring Using SAP Solution Manager 3.1 ... 49
... 4.1 Computer Center Management System ... 49
... 4.2 Prerequisites ... 49
... 4.3 Configuring SAP Solution Manager ... 53
... 4.4 Solution Landscapes in SAP Solution Manager ... 58
... 4.5 Configuring the 'System Monitoring' Solution ... 60
... 4.6 Setting Up Active System Monitoring ... 62
... 4.7 The SAP Solution Manager Alert Monitor ... 68
... 4.8 Setting Up Manual System Monitoring ... 70
... 4.9 Autoreaction Methods ... 74
... 4.10 Central Autoreaction Methods ... 76
5. Final Considerations ... 79
Index ... 81