Consumers' Perception of Nigeria's Health Insurance Scheme - Oparah, Promise Chika
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The Nigeria's National Health Insurance Scheme failed to achieve universal health coverage in 2015 due to many challenges including poor service quality of the healthcare providers. This book recommends service quality dimensions that can help healthcare service providers to meet the expectations of their enrollees (consumers). To provide a balanced view, this book presented service quality measurement from both the perspectives of consumers and that of the service providers.

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Produktbeschreibung
The Nigeria's National Health Insurance Scheme failed to achieve universal health coverage in 2015 due to many challenges including poor service quality of the healthcare providers. This book recommends service quality dimensions that can help healthcare service providers to meet the expectations of their enrollees (consumers). To provide a balanced view, this book presented service quality measurement from both the perspectives of consumers and that of the service providers.
Autorenporträt
Dr. Promise Chika Oparah schloss 2001 sein Bachelor-Studium am Fachbereich Marketing der Abia State Universität in Uturu ab und erwarb 2007 einen Magister der Naturwissenschaften. Er promovierte in Marketing an der Ebonyi State University in Abakaliki, Nigeria. Er veröffentlichte zahlreiche Artikel in Fachzeitschriften und trat 2009 eine Stelle als Dozent an der Nnamdi Azikiwe Universität in Awka, Anambra State, an.