Selma Wassermann is Professor Emerita in the Faculty of Education at Simon Fraser University. Author of more than 30 books, she is the recipient of the University Excellence in Teaching Award.
Inhaltsangabe
Preface Acknowledgements Introduction What's the good of it? (It's not about the cheese) How the book is organized Part One:The Essential Components of Effective Human Interactions Chapter 1: Listening: "tuning in" Key conditions in active listening Developing active listening skills Chapter 2: Responding The overarching condition of respect Selecting appropriate responses Paraphrasing End notes One final word Chapter 3: The art of the question Questions that should be avoided More productive questions Turning questions into statements of inquiry The well-orchestrated discussion Conclusion Chapter 4: Once more with feeling Conclusion Chapter 5: Caveats: When the divide is too great Part Two Chapter 6: Introduction to the skill development materials Chapter 7: Introduction to facilitative interactions: Task 1 Studying the conversations Thinking about conversations #1 Thinking about conversation #2 Thinking about conversation #3 Thinking about conversation #4 Reflecting on interpersonal facilitative responding Conclusion Figure 1: Analyzing Responses in Human Discourse Chapter 8: Practice in choosing appropriate responses Practice task Self-evaluation of your responses Conclusion Chapter 9: Practice in attending and responding with respect (encore) Task Self-evaluation of your responses Conclusion Chapter 10: Creating your own scenario Self-evaluation of your conversation Conclusion Chapter 11: One-on one practice in attending and responding with respect (A) Pre-conditions Task Conclusion Chapter 12: One-on-one practice in attending and responding with respect (B) Points to remember in interpersonal discussions Pre-conditions Task Conclusion Chapter 13: Practice in attending and responding (Encore) Conclusion Chapter 14: Using effective interpersonal skills in real situations Chapter 15: Last Words Just one more thing Bibliography
Preface Acknowledgements Introduction What's the good of it? (It's not about the cheese) How the book is organized Part One:The Essential Components of Effective Human Interactions Chapter 1: Listening: "tuning in" Key conditions in active listening Developing active listening skills Chapter 2: Responding The overarching condition of respect Selecting appropriate responses Paraphrasing End notes One final word Chapter 3: The art of the question Questions that should be avoided More productive questions Turning questions into statements of inquiry The well-orchestrated discussion Conclusion Chapter 4: Once more with feeling Conclusion Chapter 5: Caveats: When the divide is too great Part Two Chapter 6: Introduction to the skill development materials Chapter 7: Introduction to facilitative interactions: Task 1 Studying the conversations Thinking about conversations #1 Thinking about conversation #2 Thinking about conversation #3 Thinking about conversation #4 Reflecting on interpersonal facilitative responding Conclusion Figure 1: Analyzing Responses in Human Discourse Chapter 8: Practice in choosing appropriate responses Practice task Self-evaluation of your responses Conclusion Chapter 9: Practice in attending and responding with respect (encore) Task Self-evaluation of your responses Conclusion Chapter 10: Creating your own scenario Self-evaluation of your conversation Conclusion Chapter 11: One-on one practice in attending and responding with respect (A) Pre-conditions Task Conclusion Chapter 12: One-on-one practice in attending and responding with respect (B) Points to remember in interpersonal discussions Pre-conditions Task Conclusion Chapter 13: Practice in attending and responding (Encore) Conclusion Chapter 14: Using effective interpersonal skills in real situations Chapter 15: Last Words Just one more thing Bibliography
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