Community oriented policing requires increased and improved communication between officers and their community. COP Talk provides officers concrete ways to improve their communication with community members, fellow officers, government agencies, and the media.
Community oriented policing requires increased and improved communication between officers and their community. COP Talk provides officers concrete ways to improve their communication with community members, fellow officers, government agencies, and the media.
Chapter 1 Preface Chapter 2 Introduction. Community Oriented Policing and Communication Philosophy of Community Policing Increased Community Expectations Works Cited Chapter 3 Chapter 1. Why They Still Don't Understand When You Told Them So Clearly:The Communication Process A Message Sent Is Not a Message Received Content and Relational Components One- and Two-Way Communication Communication Context Codes The Communic Chapter 4 Chapter 2. Getting to Know You: Communicating Interpersonally Pay Attention to Your Relational Message Develop a Supportive Communication Climate Listen Actively Respond Sensitively Use Verbal Techniques to Enhance Communication Be Sensitive to Chapter 5 Chapter 3. Camels are Useful on the Desert: The Work Group Meeting Elements of Group Meetings Step-by-Step to a Productive Work Group Meeting Challenges of Working in Groups Ice Breakers for Work Groups Works Cited Activities Chapter 6 Chapter 4. American's Greatest Fear: Public Speaking Understanding Your Speaking Situation Preparing Your Talk Dressing Up Your Talk Delivering Your Talk After Your Talk Works Cited Activities Chapter 7 Chapter 5. The Only Certainty Besides Death and Taxes: Community Meetings Formats for Informational Meetings Formats for Advisory Meetings Formats for Problem-Solving Meetings Planning a Community Meeting Conducting the Meeting After the Meeting Chapter 8 Chapter 6. Beyond SARA: Creative Problem-Solving Techniques That Work Creativity Finding Creative Solutions with SARA Finding Creative Solutions with Creative Problem-Solving Techniques Developing Your Creativity Works Cited Activities Chapter 9 Chapter 7. Build It and They Will Come: Turning Ideas into Action Relying on Your Own Power Building Support Organizing the Community Overcoming Opposition Building Support Within Your Agency Works Cited Activities Chapter 10 Chapter 8. Hello Out There: Communicating Your Success Cultivating the News Media Attracting Media Attention Using Specialized Media Channels Setting Up a Web Home Page Have Fun Out There Works Cited Activities Chapter 11 Glossary Index
Chapter 1 Preface Chapter 2 Introduction. Community Oriented Policing and Communication Philosophy of Community Policing Increased Community Expectations Works Cited Chapter 3 Chapter 1. Why They Still Don't Understand When You Told Them So Clearly:The Communication Process A Message Sent Is Not a Message Received Content and Relational Components One- and Two-Way Communication Communication Context Codes The Communic Chapter 4 Chapter 2. Getting to Know You: Communicating Interpersonally Pay Attention to Your Relational Message Develop a Supportive Communication Climate Listen Actively Respond Sensitively Use Verbal Techniques to Enhance Communication Be Sensitive to Chapter 5 Chapter 3. Camels are Useful on the Desert: The Work Group Meeting Elements of Group Meetings Step-by-Step to a Productive Work Group Meeting Challenges of Working in Groups Ice Breakers for Work Groups Works Cited Activities Chapter 6 Chapter 4. American's Greatest Fear: Public Speaking Understanding Your Speaking Situation Preparing Your Talk Dressing Up Your Talk Delivering Your Talk After Your Talk Works Cited Activities Chapter 7 Chapter 5. The Only Certainty Besides Death and Taxes: Community Meetings Formats for Informational Meetings Formats for Advisory Meetings Formats for Problem-Solving Meetings Planning a Community Meeting Conducting the Meeting After the Meeting Chapter 8 Chapter 6. Beyond SARA: Creative Problem-Solving Techniques That Work Creativity Finding Creative Solutions with SARA Finding Creative Solutions with Creative Problem-Solving Techniques Developing Your Creativity Works Cited Activities Chapter 9 Chapter 7. Build It and They Will Come: Turning Ideas into Action Relying on Your Own Power Building Support Organizing the Community Overcoming Opposition Building Support Within Your Agency Works Cited Activities Chapter 10 Chapter 8. Hello Out There: Communicating Your Success Cultivating the News Media Attracting Media Attention Using Specialized Media Channels Setting Up a Web Home Page Have Fun Out There Works Cited Activities Chapter 11 Glossary Index
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