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How to handle difficult conversations with kindness and confidence Most people want to avoid the "elephant in the room." Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time. Communication expert Dr. Mike Bechtle equips you with the skills you need in order to - handle conflict with the important people in your life - prepare for hard…mehr

Produktbeschreibung
How to handle difficult conversations with kindness and confidence Most people want to avoid the "elephant in the room." Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time. Communication expert Dr. Mike Bechtle equips you with the skills you need in order to - handle conflict with the important people in your life - prepare for hard conversations - listen productively - give and receive genuine feedback - saturate your relationships with kindness
Autorenporträt
Dr. Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keys, How to Communicate with Confidence, and I Wish He Had Come with Instructions. His articles have appeared in publications such as Writer's Digest, Pastors.com, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com.