Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors.
Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors.
Mark Walhimer is a managing partner of Museum Planning, LLC, a museum consultancy, and a part-time industrial design professor. Walhimer is the founder of Museum Courses, an online platform for online museum courses, and has taught at Georgia Institute of Technology in Atlanta, Georgia and at Tecnológico de Monterrey and Universidad Iberoamericana, both in Mexico City. Prior to starting his company, Walhimer held positions at Discovery Science Center in Santa Ana, California; the Children's Museum of Indianapolis; the Tech Museum in San Jose, California; and Liberty Science Center. He has also been Chief Operating Officer of a museum exhibition design and fabrication firm, and is the author of Museums 101, a how-to guide for creating and organizing all varieties of museums and companion website museums101.com. Mark Walhimer has been a three-time juror for the United States Department of Energy Solar Decathlon, an American Alliance of Museums Museum Assessment Program (MAP) peer reviewer, and an Institute of Museum and Library Services peer reviewer. He has a bachelor's degree in studio art from Skidmore College in Saratoga Springs, New York, and a master's degree in industrial design and exhibition design from Pratt Institute in Brooklyn, New York.
Inhaltsangabe
Acknowledgments Preface Foreword Part I. Shifting to the Visitor (Why) 1. A Changing Landscape 2. Shifting to the Visitor's Perspective 3. From Object to Narrative Part II. The Museum Visitor (Who) 4. Personas, Diversity, and Possibilities for Behavioral Change 5. Design Thinking and Emotional Design 6. Customer-Experience Methodologies 7. Applying Customer-Experience Tools to the Museum 8. The Museum Visitor's Journey Part III. Supporting the Museum Visitor Experience (How) 9. Museums, Politics, and Culture 10. Placemaking: Museums and the Community 11. Using Data to Create a Unified Visitor Experience 12. The Museum as a Hospitality Business Part IV. The Future of Museum Experiences (When) 13. Emerging Technologies and the Museum Visitor Experience 14. The Future of Museums Part V. The Museum Visitor Experience Toolbox Resources Bibliography Index
Acknowledgments Preface Foreword Part I. Shifting to the Visitor (Why) 1. A Changing Landscape 2. Shifting to the Visitor's Perspective 3. From Object to Narrative Part II. The Museum Visitor (Who) 4. Personas, Diversity, and Possibilities for Behavioral Change 5. Design Thinking and Emotional Design 6. Customer-Experience Methodologies 7. Applying Customer-Experience Tools to the Museum 8. The Museum Visitor's Journey Part III. Supporting the Museum Visitor Experience (How) 9. Museums, Politics, and Culture 10. Placemaking: Museums and the Community 11. Using Data to Create a Unified Visitor Experience 12. The Museum as a Hospitality Business Part IV. The Future of Museum Experiences (When) 13. Emerging Technologies and the Museum Visitor Experience 14. The Future of Museums Part V. The Museum Visitor Experience Toolbox Resources Bibliography Index
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