The must-have strategies and techniques to successfully lead your retail, omnichannel or ecommerce organization through the complex, risky and rewarding journey of transformation.
The must-have strategies and techniques to successfully lead your retail, omnichannel or ecommerce organization through the complex, risky and rewarding journey of transformation.
Oliver Banks helps retail leaders to drive transformation and realize their strategies and goals. He's the founder of consultancy OB&Co and helps retailers and brands to deliver change to increase customer experience and profitability. Originally a Chartered Engineer and cocktail mixologist, he blends a logical, systematic approach with energy and left-field thinking. Formerly at UK retail giant Tesco, he led multiple change programmes, increasing effectiveness and efficiency across stores, online operations and the supply chain. Since founding OB&Co, Banks has kick-started transformation projects with global retailers and brands, including creating new propositions, unlocking revenue streams, expanding internationally, integrating acquisitions and defining ideal operating models. Collectively, these initiatives have delivered over £100m of new annual profits. One of the world's top retail influencers, a LinkedIn Top Voice for retail and host of the Retail Transformation Show podcast, he delivers keynotes and consults on navigating transformation and the ever-evolving retail trends to guide retail leaders.
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