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This book discusses important issue of addressing organizational culture and the need for more effective leadership at every level, patients and their families have struggled to comprehend how such things can occur in a health service that is supposed to be the envy of the world.

Produktbeschreibung
This book discusses important issue of addressing organizational culture and the need for more effective leadership at every level, patients and their families have struggled to comprehend how such things can occur in a health service that is supposed to be the envy of the world.
Autorenporträt
Denise Chaffer is a Registered Nurse who has held a range of director posts in a variety of settings for over 15 years, including Acute Trusts and a London Teaching Hospital. She has held a UK wide role with the Royal College of Nursing (RCN) with direct responsibility for 33,000 members, and has significant experience of working at international, national and regional level within acute and community settings, in nursing, midwifery and education, and on major change and reconfiguration initiatives.