Be an agent of positive change to humanize business in a collaborative manner and foster a culture of camaraderie. This cross-generational guide is packed with self-assessment checklists, suggested action steps, multiple best-practice lists, and thought-provoking questions that will help you manage generational issues both within the organization and in dealing with valued clients.
Be an agent of positive change to humanize business in a collaborative manner and foster a culture of camaraderie. This cross-generational guide is packed with self-assessment checklists, suggested action steps, multiple best-practice lists, and thought-provoking questions that will help you manage generational issues both within the organization and in dealing with valued clients.
PHYLLIS WEISS HASEROT In the business of Uniting People, Purpose, Potential and Profits across the generations at work Phyllis Weiss Haserot is the foremost workplace multigenerational expert speaking with a cross-generational voice. A "uniter," she brings the power of cross-generational conversation and collaboration to solve the urgent problems and nuances of attracting and retaining clients and employees of different generations, cross-generational culture, achieving effective multigenerational teams, knowledge transfer, and succession planning. Phyllis works with organization leadership and multi-generational teams focused on both external and internal stakeholder relationships. She leads workshops, forums, and masterminds for professionals and student and alumni communities. Phyllis is President of Practice Development Counsel, a business development and organizational effectiveness consultancy and a frequent speaker, podcast guest and blogger on intergenerational relations issues. Author of the best-selling The Rainmaking Machine (Thomson Reuters, in its 30th edition), her new book for ABA/Law Practice titled Embrace GENgagement, You Can't Google it!: The Compelling Case for Cross-Generational Conversation at Work, and countless articles for the legal media, Phyllis is a member of the Law Practice Section and ABA Women Rainmakers.
Inhaltsangabe
Chapter 1: Generational Wisdom Basics: Be Prepared Chapter 2: Facing the Real Issues That Count Chapter 3: Sustainable Relationships with Clients and External Stakeholders Chapter 4: Achieving Harmonious and Productive Relationships Chapter 5: Preparing for Succession, Transitioning, and Knowledge Transfer Chapter 6: Wisdom for Leaders at All Levels Summary and Conclusion Call to Action Appendix Index
Chapter 1: Generational Wisdom Basics: Be Prepared Chapter 2: Facing the Real Issues That Count Chapter 3: Sustainable Relationships with Clients and External Stakeholders Chapter 4: Achieving Harmonious and Productive Relationships Chapter 5: Preparing for Succession, Transitioning, and Knowledge Transfer Chapter 6: Wisdom for Leaders at All Levels Summary and Conclusion Call to Action Appendix Index
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