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This book makes an endearing approach towards employee engagement that has emerged as a dynamic concept through increased scientific research in positive psychological states. The individuals make preferences, at different levels of consciousness to employ, express, withdraw or defend during role performances. It exhibits the construct of employee engagement in banking sector which is one of the key service sectors. The most significant part is the justification of work-life balance and demographic factors mediating with employee engagement drivers, and why banks should develop this essence in…mehr

Produktbeschreibung
This book makes an endearing approach towards employee engagement that has emerged as a dynamic concept through increased scientific research in positive psychological states. The individuals make preferences, at different levels of consciousness to employ, express, withdraw or defend during role performances. It exhibits the construct of employee engagement in banking sector which is one of the key service sectors. The most significant part is the justification of work-life balance and demographic factors mediating with employee engagement drivers, and why banks should develop this essence in its employee engagement model. A model of employee engagement is developed that identifies the variables that drive engagement. It will facilitate the bank practitioners to design and deploy effective strategies to engage employees by emphasizing its role on psychological meaningfulness experienced by the employees to understand the construct of employee engagement in a better way. It will help to improve the professional standards related to employee engagement.
Autorenporträt
A Dra. Hitakshi Dutta fez a sua investigação na área da gestão de recursos humanos no sector bancário indiano e contribuiu com o seu trabalho de investigação para as principais revistas e conferências de gestão. Tem um mestrado em Finanças e Controlo, uma pós-graduação em RH e uma licenciatura em Comércio Eletrónico (Hons). Tem mais de 13 anos de experiência em ensino, investigação e administração.