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Engaged employees are more productive, better with your customers, and easier to manage. This book will help you as a manager and leader to access that extra effort from your team especially when facing change or difficult circumstances. The book has been described as provides a roadmap for 21st-century business leaders to create the (right) environment to keep talented people on board and drive growth. It's a really inspiring read, giving a new form of thought towards team engagement and development, and details the necessary 'ingredients' and the 'recipe' to produce the holy grail of employee engagement"