Excellence in Managing Worldwide Customer Relationships - Cook, Thomas A.
115,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in 1-2 Wochen
payback
58 °P sammeln
  • Gebundenes Buch

This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.

Andere Kunden interessierten sich auch für
Produktbeschreibung
This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
Autorenporträt
Cook, Thomas A.