Facilitating Conversations on Race will equip facilitators and organizational leaders with the necessary tools and strategies for dealing with stumbling blocks that often arise when people are brought together to talk about some of the most difficult issues facing our country today-racism, power, and privilege. Hollins and Govan share stories and strategies they have practiced in their more than forty years of combined experience facilitating, while reminding the reader the power of bringing your authentic self. This comprehensive guide begins with the personal work leaders need to do to build…mehr
Facilitating Conversations on Race will equip facilitators and organizational leaders with the necessary tools and strategies for dealing with stumbling blocks that often arise when people are brought together to talk about some of the most difficult issues facing our country today-racism, power, and privilege. Hollins and Govan share stories and strategies they have practiced in their more than forty years of combined experience facilitating, while reminding the reader the power of bringing your authentic self. This comprehensive guide begins with the personal work leaders need to do to build their confidence, identify their style, and recognize their triggers. From there readers will learn facilitation foundations, from structuring a workshop using best practices in adult learning, to skillfully interrupting someone, to asking questions that encourage deeper reflection. The book supports increasingly advanced skill development, including naming and addressing the dynamics of whiteness as it plays out in a meeting and utilizing multiple strategies for moving through tension.
Caprice Hollins received her doctorate degree in Clinical Psychology with an emphasis in Multicultural and Community Psychology from California School of Professional Psychology-LA. She is an Assistant Professor of Counseling at The Seattle School of Theology & Psychology and co-founder of Cultures Connecting.
Inhaltsangabe
Table of Contents Preface Where I'm From Introduction Chapter 1 Before You Do, Know Who Know What the Organization Does Facilitation in Your Own Workplace Formal Assessments Ascertain the Racial Diversity of Participants Consider Prior Work Understand Why Now Assess Attitudes toward the Work Systematize Accommodations Chapter 2 Setting Yourself up for Success Narrow Your Focus Select Activities Practice Presenting Structure the Delivery of Content Chapter 3 Planning and Pivoting Open with a Land Acknowledgement Review the Objectives for the Day Guide Participants to Engage with one Another in New Ways Modify Your Agenda in the Moment Close the Workshop Chapter 4 Getting Grounded Foundational Beliefs Name Your Fears Identify Your Deepest Needs Clarify Your Hopes and Why for Social Justice Chapter 5 Your Race Matters Common Challenges Facilitators of Color Face Common Challenges White Facilitators Face Chapter 6 Confidence and Credibility Believe You Have Something of Value to Offer Remember Everyone Started Somewhere Welcome Your Mistakes Avoid Approaching This Work as An Expert Affirm Yourself Establish Credibility Chapter 7 Welcome! We've Been Waiting for You Find the Right Location Cultivate Community in Person Cultivate the Virtual Community Chapter 8 Building Relationships Show Participants They Matter to You Give of Yourself and Be Vulnerable at Times Introduce Yourself in a Meaningful Way Create Opportunities for Participant Introductions Use Prompts and Polls Chapter 9 Knowing Your Style and Working in Partnership Assess Your Facilitation Style Benefits of Co-Facilitation Prepare with Your Partner Step Up/Step Back: The Facilitation Two-Step On-line Partnerships Debrief with One Another Chapter 10 Assessing Triggers Assess Your Triggers Connect With the Person Who Triggered You Chapter 11 Addressing Triggers Respond Rather than React Apologize Use Anchors When a PoC Has a Trauma Response When Someone Responds Negatively to Something YOU Said Chapter 12 Foundations for Effective Content Delivery and Group Management Give Participants Time to Process Limit Questions That Seek "Correct" Answers Balance Humor with the Seriousness of the Topic Bring Everyone Back Together Chapter 13 Engaging Resistance Understand Issues Underlying Resistance The Who, What, Where, When, Why, and How Approach Operating Principles to Guide You Chapter 14 When You Disagree Engage them Directly Invite Others In Avoid Power Struggles Chapter 15 Asking Questions with Genuine Curiosity Use Questions and Paraphrasing to Clarify Deepen Understanding through Questions Shift Mindsets Chapter 16 Facilitation Essentials for Group Discourse Engage with Silence Engage Participants Who Have Not Spoken Understand Why People Dominate the Conversation Get Participants Back on Track Chapter 17 Countering Expressions of White Privilege Reframing or Invalidating Experiences of People of Color White Fragility The Idea That Logic, Reasoning, and Linear Thinking Do Not Involve Emotion Valuing the Product over the Process Being Agenda-Bound Whites Distancing Themselves from Other Whites Either/Or Thinking Chapter 18 Persisting When the Unexpected Happens Name and Talk about Nonverbal Communication Notice the Way Participants are Treating One Another How to Respond When you Don't Know What to Say Respond to What Isn't Being Said When a Participant of Color Is Resistant Chapter 19 Diving into the Tension After an Offensive Comment was Pointed out to You Point Out What's Happening Get Permission from the Participant who Made the Comment Minimize the Enemy Image Normalize What's Happening Invite Other Participants into the Conversation Encourage Hard Conversations Circle Back to the Person who Made the Comment Expect and Accept Non-closure Thank Everyone Appendix A Checklist of What to Bring Appendix B Norms for Courageous Conversations Experience Discomfort Stay Engaged Listen for Understanding No Fixing Take Risks Speak Your Truth Expect and Accept Nonclosure Appendix C Sample Agenda Appendix D Workshop Evaluation Appendix E Definitions Bibliography
Table of Contents Preface Where I'm From Introduction Chapter 1 Before You Do, Know Who Know What the Organization Does Facilitation in Your Own Workplace Formal Assessments Ascertain the Racial Diversity of Participants Consider Prior Work Understand Why Now Assess Attitudes toward the Work Systematize Accommodations Chapter 2 Setting Yourself up for Success Narrow Your Focus Select Activities Practice Presenting Structure the Delivery of Content Chapter 3 Planning and Pivoting Open with a Land Acknowledgement Review the Objectives for the Day Guide Participants to Engage with one Another in New Ways Modify Your Agenda in the Moment Close the Workshop Chapter 4 Getting Grounded Foundational Beliefs Name Your Fears Identify Your Deepest Needs Clarify Your Hopes and Why for Social Justice Chapter 5 Your Race Matters Common Challenges Facilitators of Color Face Common Challenges White Facilitators Face Chapter 6 Confidence and Credibility Believe You Have Something of Value to Offer Remember Everyone Started Somewhere Welcome Your Mistakes Avoid Approaching This Work as An Expert Affirm Yourself Establish Credibility Chapter 7 Welcome! We've Been Waiting for You Find the Right Location Cultivate Community in Person Cultivate the Virtual Community Chapter 8 Building Relationships Show Participants They Matter to You Give of Yourself and Be Vulnerable at Times Introduce Yourself in a Meaningful Way Create Opportunities for Participant Introductions Use Prompts and Polls Chapter 9 Knowing Your Style and Working in Partnership Assess Your Facilitation Style Benefits of Co-Facilitation Prepare with Your Partner Step Up/Step Back: The Facilitation Two-Step On-line Partnerships Debrief with One Another Chapter 10 Assessing Triggers Assess Your Triggers Connect With the Person Who Triggered You Chapter 11 Addressing Triggers Respond Rather than React Apologize Use Anchors When a PoC Has a Trauma Response When Someone Responds Negatively to Something YOU Said Chapter 12 Foundations for Effective Content Delivery and Group Management Give Participants Time to Process Limit Questions That Seek "Correct" Answers Balance Humor with the Seriousness of the Topic Bring Everyone Back Together Chapter 13 Engaging Resistance Understand Issues Underlying Resistance The Who, What, Where, When, Why, and How Approach Operating Principles to Guide You Chapter 14 When You Disagree Engage them Directly Invite Others In Avoid Power Struggles Chapter 15 Asking Questions with Genuine Curiosity Use Questions and Paraphrasing to Clarify Deepen Understanding through Questions Shift Mindsets Chapter 16 Facilitation Essentials for Group Discourse Engage with Silence Engage Participants Who Have Not Spoken Understand Why People Dominate the Conversation Get Participants Back on Track Chapter 17 Countering Expressions of White Privilege Reframing or Invalidating Experiences of People of Color White Fragility The Idea That Logic, Reasoning, and Linear Thinking Do Not Involve Emotion Valuing the Product over the Process Being Agenda-Bound Whites Distancing Themselves from Other Whites Either/Or Thinking Chapter 18 Persisting When the Unexpected Happens Name and Talk about Nonverbal Communication Notice the Way Participants are Treating One Another How to Respond When you Don't Know What to Say Respond to What Isn't Being Said When a Participant of Color Is Resistant Chapter 19 Diving into the Tension After an Offensive Comment was Pointed out to You Point Out What's Happening Get Permission from the Participant who Made the Comment Minimize the Enemy Image Normalize What's Happening Invite Other Participants into the Conversation Encourage Hard Conversations Circle Back to the Person who Made the Comment Expect and Accept Non-closure Thank Everyone Appendix A Checklist of What to Bring Appendix B Norms for Courageous Conversations Experience Discomfort Stay Engaged Listen for Understanding No Fixing Take Risks Speak Your Truth Expect and Accept Nonclosure Appendix C Sample Agenda Appendix D Workshop Evaluation Appendix E Definitions Bibliography
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