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Fierce Conversations by Susan Scott provides tools to transform conversations for success. Learn to overcome barriers, express beliefs, confront tough issues, handle emotions, inspire creativity, and build strong relationships. Packed with case studies and exercises. Time to change the conversation.

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Produktbeschreibung
Fierce Conversations by Susan Scott provides tools to transform conversations for success. Learn to overcome barriers, express beliefs, confront tough issues, handle emotions, inspire creativity, and build strong relationships. Packed with case studies and exercises. Time to change the conversation.
Autorenporträt
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.