Habitually Excellent: The 7 Habits of Operational Excellence - Chapman, Harold
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Chapman has seen a pattern between companies that succeed and companies that struggle. There are 7 Habits that drive operational excellence within any enterprise. * Acting Long-term * Valuing the Customer * Embracing the Total System * Focusing on the Process * Obsessing Over Quality * Capturing Organizational Learning * Respecting People

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Produktbeschreibung
Chapman has seen a pattern between companies that succeed and companies that struggle. There are 7 Habits that drive operational excellence within any enterprise. * Acting Long-term * Valuing the Customer * Embracing the Total System * Focusing on the Process * Obsessing Over Quality * Capturing Organizational Learning * Respecting People
Autorenporträt
Harold Chapman is a management consultant with over 25 years of experience leading and implementing change in numerous industries. His degree is in General Engineering, which focuses on Mechanical, Electrical, Industrial, and Controls Engineering. He is a certified variation reduction specialist and mentors Six Sigma Black Belts in advanced problem-solving strategies and techniques. He has studied at the Rochester Institute of Technology (Automation), Harvard (Professional Services Firms), Wharton (Finances), and has obtained a Lean Manufacturing Certification from the University of Kentucky. He has successfully led transformations at the department, plant, and enterprise levels in various industries and countries.