How Libraries and Librarians Help - Durrance, Joan C.; Fisher, Karen E.
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Use this straightforward model to: - Strategize the big picture, and collect and interpret data with seven easy exercises - Apply the four-step process to assess and present outcomes - Measure and report your library's contributions - Draw together all the pieces to communicate a compelling case for library services

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Produktbeschreibung
Use this straightforward model to: - Strategize the big picture, and collect and interpret data with seven easy exercises - Apply the four-step process to assess and present outcomes - Measure and report your library's contributions - Draw together all the pieces to communicate a compelling case for library services
Autorenporträt
Joan C. Durrance is Professor and Coordinator of the Library and Information Science Program in the School of Information at the University of Michigan, Ann Arbor. There, she developed the ""Community Connector,"" an electronic gateway of digital community information resources. A leading authority on community information research, she is also the author of several books including Meeting Community Needs through Job and Career Centers and Armed for Action. She received ALA's Isadore Gilbert Mudge-R.R. Bowker Award for distinguished contribution to reference librarianship. Durrance earned her master's degree in library science from the University of North Carolina and her doctorate from the University of Michigan. Karen E. Pettigrew is Assistant Professor in the Information School at the University of Washington, Seattle. Teaching and researching in the area of human information behavior, she is an award-winning and widely published expert. Her collaboration with Joan Durrance began when she joined the University of Michigan School of Information as a Research Fellow and Lecturer in 1998-1999. She earned her master's and doctoral degrees in library and information science from the University of Western Ontario.