Mike Leibling

How People Tick

A Guide to Over 50 Types of Difficult People and How to Handle Them

• Broschiertes Buch

Produktbeschreibung

How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and work with.

Produktdetails

• Verlag: Kogan Page
• Artikelnr. des Verlages: 2551
• 2. Aufl.
• Seitenzahl: 224
• Erscheinungstermin: 3. April 2009
• Englisch
• Abmessung: 216mm x 140mm x 13mm
• Gewicht: 285g
• ISBN-13: 9780749454593
• ISBN-10: 0749454598
• Artikelnr.: 25472528

Autorenporträt

Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. In 1995 he founded Strategy Strategy to help people and organizations move on in "difficult” situations or avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.

Inhaltsangabe

• • Chapter - 00: Introduction;
  • Chapter - 01: Angry people;
  • Chapter - 02: Anxious people;
  • Chapter - 03: Apologetic people;
  • Chapter - 04: Biased people;
  • Chapter - 05: Blamers;
  • Chapter - 06: Boring people;
  • Chapter - 07: Bullies;
  • Chapter - 08: Change-resistant people;
  • Chapter - 09: Charmers;
  • Chapter - 10: Cold people;
  • Chapter - 11: Competitive people;
  • Chapter - 12: Confused people;
  • Chapter - 13: Difficult people;
  • Chapter - 14: Disobedient people;
  • Chapter - 15: Disrespectful people;
  • Chapter - 16: Dumpers;
  • Chapter - 17: Embarrassed people;
  • Chapter - 18: Forgetful people;
  • Chapter - 19: Gossipy people;
  • Chapter - 20: Hostile people;
  • Chapter - 21: Impatient people;
  • Chapter - 22: Impetuous, impulsive people;
  • Chapter - 23: Indecisive people;
  • Chapter - 24: Insecure people;
  • Chapter - 25: Insincere people;
  • Chapter - 26: Last-minuters;
  • Chapter - 27: Late people;
  • Chapter - 28: Loners;
  • Chapter - 29: Messy people;
  • Chapter - 30: Moody people;
  • Chapter - 31: Must-have-the-last-word people;
  • Chapter - 32: Negative people;
  • Chapter - 33: Nit-picky people;
  • Chapter - 34: Patronizing people;
  • Chapter - 35: Phobic people;
  • Chapter - 36: Plodders;
  • Chapter - 37: Princesses and princes;
  • Chapter - 38: Repeaters;
  • Chapter - 39: Scatter-gun thinkers;
  • Chapter - 40: Selfish people;
  • Chapter - 41: Show-offs;
  • Chapter - 42: Stressed people;
  • Chapter - 43: Unassertive people;
  • Chapter - 44: Unenthusiastic people;
  • Chapter - 45: Unfulfilled people;
  • Chapter - 46: Unmotivated people;
  • Chapter - 47: Unrealistic people;
  • Chapter - 48: Untrusting people;
  • Chapter - 49: U-turners;
  • Chapter - 50: Workaholics;
  • Chapter - 51: Yes people