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There are 5 common responses to conflict: discover your style and learn othersâ to defuse emotionally escalated situations, get to the underlying issues that really matter, and resolve even the most sensitive disputes.

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Produktbeschreibung
There are 5 common responses to conflict: discover your style and learn othersâ to defuse emotionally escalated situations, get to the underlying issues that really matter, and resolve even the most sensitive disputes.
Autorenporträt
John Eliot and Jim Guinn