Gain essential skills for career development with practical advice on how to manage performance, deal with difficult people and inspire a successful team.
Gain essential skills for career development with practical advice on how to manage performance, deal with difficult people and inspire a successful team.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Michael Armstrong is a bestselling author and people management expert. With over a million copies sold, his books have been translated into twenty-four languages. He is managing partner of E-Reward, and an independent management consultant. Prior to this, he was a chief examiner of the CIPD. He is author of the bestselling How to Be an Even Better Manager, now in its 10th edition, also published by Kogan Page. He is based in London, UK.
Inhaltsangabe
Section 00: Preface; Section 01: What managers do; Section 02: Treating people right; Section 03: Leadership; Section 04: Motivating people; Section 05: Enhancing engagement; Section 06: The process of organizing; Section 07: Defining roles; Section 08: Team building; Section 09: Managing remote workers; Chapter 10: Performance leadership; Section 11: Performance leadership skills; Chapter 12: Delegating; Section 13: Selection interviewing; Section 14: Developing people; Section 15: Rewarding people; Section 16: Managing change; Section 17: Managing conflict; Section 18: Approaches to handling people problems; Section 19: Dealing with disciplinary problems; Section 20: Managing under performers; Section 21: Dealing with negative behaviour; Section 22: Dealing with absenteeism and timekeeping issues; Section 23: Handling challenging conversations; Section 24: Giving bad news; Section 25: Managing bias; Section 26: Dealing with bullying and harassment;
Section - 00: Preface;
Section - 01: What managers do;
Section - 02: Treating people right;
Section - 03: Leadership;
Section - 04: Motivating people;
Section - 05: Enhancing engagement;
Section - 06: The process of organizing;
Section - 07: Defining roles;
Section - 08: Team building;
Section - 09: Managing remote workers;
Chapter - 10: Performance leadership;
Section - 11: Performance leadership skills;
Chapter - 12: Delegating;
Section - 13: Selection interviewing;
Section - 14: Developing people;
Section - 15: Rewarding people;
Section - 16: Managing change;
Section - 17: Managing conflict;
Section - 18: Approaches to handling people problems;
Section - 19: Dealing with disciplinary problems;
Section - 20: Managing under-performers;
Section - 21: Dealing with negative behaviour;
Section - 22: Dealing with absenteeism and timekeeping issues;
Section - 23: Handling challenging conversations;
Section - 24: Giving bad news;
Section - 25: Managing bias;
Section - 26: Dealing with bullying and harassment;
