Ros Jay

How to Manage Your Boss

developing the perfect working relationship

• Broschiertes Buch

Produktbeschreibung

We've all got one. Even the best ones aren't always easy people - and worst case, well, they can make life hell. Bosses. It's time to learn how to manage them back.

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Produktdetails

• Verlag: Pearson Education Limited
• Seitenzahl: 192
• Erscheinungstermin: 4. April 2002
• Englisch
• Abmessung: 233mm x 159mm x 17mm
• Gewicht: 298g
• ISBN-13: 9780273659310
• ISBN-10: 0273659316
• Artikelnr.: 21964119

Autorenporträt

Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing.

Inhaltsangabe

Introduction Understanding your boss (the key to getting the best from
them)Getting the relationship right Work stress and how your boss adds to
it Are you part of the problem or part of the solution? How to handle your
own emotions How to cope with other people's emotions How to be assertive
How to listen How to use feedback techniques How to manage your problem
boss