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This collection comprises the papers presented at the International Conference on Information and Communication Technologies in Tourism held in Montreal, Canada. The role played by information and communication technologies in the management and marketing of destinations, the convergence of communication systems and the integration of heterogeneous information systems, the designs of intelligent recommendation systems, the use of destination web sites by consumers, and the implementation of information and communication technologies in small and medium-sized tourism enterprises are addressed.
Table of Contents:
Innovative IT Solutions for Tourism.- Knowledge Management and Change in the Tourism Industry.- Electronic Communication Convergence.- Designs for Heterogeneous Travel Information Systems.- Internet Marketing.- Intelligent Recommendation Systems I.- Communities and B2B Tourism.- IT Use by SMTEs.- Understanding Consumer Use of Destination Web Sites I.- B2C Virtual Communities.- Understanding Consumer Use of Destination Web Sites II.- IT and Tourism Education.- IT Challenges the Hotel Industry.- Intelligent Recommendation Systems II.
Table of Contents:
Innovative IT Solutions for Tourism.- Knowledge Management and Change in the Tourism Industry.- Electronic Communication Convergence.- Designs for Heterogeneous Travel Information Systems.- Internet Marketing.- Intelligent Recommendation Systems I.- Communities and B2B Tourism.- IT Use by SMTEs.- Understanding Consumer Use of Destination Web Sites I.- B2C Virtual Communities.- Understanding Consumer Use of Destination Web Sites II.- IT and Tourism Education.- IT Challenges the Hotel Industry.- Intelligent Recommendation Systems II.