Oz Benamram, Hélène Russell, Jack Bostelman

Innovations in Legal KM

• Broschiertes Buch

Produktbeschreibung

An exploration of the endeavors of various law firms - the problems they have faced, and the solutions they have developed - to improve their KM processes, and, ultimately, their bottom line

Produktdetails

• Verlag: Globe Law and Business Limited
• Seitenzahl: 116
• Erscheinungstermin: 1. Dezember 2017
• Englisch
• Abmessung: 234mm x 156mm x 6mm
• Gewicht: 176g
• ISBN-13: 9781783583126
• ISBN-10: 1783583126
• Artikelnr.: 62121784

Autorenporträt

Edited by Harry Lawrence - By Oz Benamram; Helene Russell; Jack Bostelman; Chris Boyd; Mark Gediman; Harriet Creamer; Andrea Miskolczi; Cyndi Murphy; Cynthia Brown; James Loft and Kathy Skinner

Inhaltsangabe

This book is divided into nine chapters, each one a case study focusing on
a specific area of KM in practice. In Chapter 1, Helene Russell, founder of
TheKnowledgeBusiness, reminds us that KM projects aren't always easy to
measure. In her case study, she simplifies this task by highlighting how to
understand your purpose in measuring, the audience for whom you are
measuring, and the practicalities of measuring for an accurate result. Oz
Benamram reflects on how White & Case became a hostage in a vendor
relationship and used innovation to find a solution in Chapter 2. With
reference to the suppliers of legal information and change management,
Benamram describes how White & Case has optimized its research tools to
deliver value through increased efficiency and - interestingly - reduction
of costs to clients. In a similar vein, Jack Bostelman, president of KM/JD
Consulting LLC, and Chris Boyd, senior director of professional services at
Wilson Sonsini Goodrich & Rosati LLP, outline in Chapter 3 how implementing
KM projects into a firm can increase profitability and create more value
from work undertaken. Using a base case model, they show how a firm's
financial figures can be improved with three kinds of KM project, proving
that a rethink of a lawyer's day-to-day practice can have realistic
financial benefits. "How do you fix something that no one thinks is
broken?" So asks Cynthia L. Brown, recognizing the endemic problem facing
law firms. The solution to this problem need not come in the form of huge,
firmwide changes. In Chapter 4, she introduces Littler Mendelson's
Knowledge Desk, a centralized system designed to consolidate attorneys'
questions, increase the efficiency of its internal KM and similar
departments, free up time for higher-level projects, and - most importantly
- better serve its attorneys. In Chapter 5, Mark Gediman, of Best Best &
Krieger LLP, explores how a law firm library can effectively utilize KM to
help deal with partner requests. Using a real-world example of a request
for a specialized repository of documents, Gediman runs through the key
areas of information that KM has to offer, and how they can be leveraged to
effectively respond to a partner's request. Andrea Miskolczi of Wolf Theiss
tackles the problem of the industry itself: lawyers are taught not to like
collaboration and silo themselves away. Using research from Dr. Heidi
Gardner PhD, a Distinguished Fellow in the Center on the Legal Profession
at Harvard Law School, Andrea Miskolczi looks at the barriers to and
benefits of smart collaboration in Chapter 6, and what steps can be taken
to break down those silos. It is easy to forget that a firm's size can have
such a huge impact on its resources, and therefore its departments. Harriet
Creamer talks about the way forward for smaller and medium-sized companies
in Chapter 7, advocating a lawyer-led KM model, where resourcing is largely
focused on lawyers, rather than dedicated KM resources. In Chapter 8, Cyndi
Murphy gives a detailed walkthrough of how Stewart McKelvey has begun to
leverage its data. It has taken advantage of tools such as a reduced and
more consistent taxonomy, a centralized user interface that's easy to use
and an added versatility to that system so that old data can be used in new
ways. Now with SMartNet, the company's centralized document management
system, it can feedback in real time and continue to utilize matter-centric
KM. James Loft, CEO at Aigen, looks at value within organizations and how
they approach problems and seize opportunities in complex working
environments. The concept of `value' is perhaps taken for granted nowadays;
in Chapter 9, James draws a clear picture of what value is in relation to
certain technologies, and how that can be used to make new knowledge from
old, scale automated decision-making, increase specialization and support
those working environments the best possible knowledge. References: 1
Lamont, J., "AI takes hold in the legal profession", January 2017. See:
http://www.kmworld.com/Articles/Editorial/Features/AI-takes-hold-in-the-...
2 Are you suffering from Infobesity? (2017, September 21). Retrieved from:
https://comintelli.com/are-you-suffering-from-infobesity/ 3 Babcock, P.,
"Shedding Light on Knowledge Management", May 2004. See:
https://www.shrm.org/hr-today/news/hr-magazine/Pages/0504covstory.aspx