This book seeks to establish an interdisciplinary, applied social scientific model for researchers and students that advocates a cooperative effort between machines and people. After showing that basic research on social processes offers much needed guidance for those creating technology and designing tools for group work, its papers demonstrate the mutual relevance of social science and information system design, and encourage better integration of these disciplines. This comprehensive collection closely examines the variety of electronic tools being deployed to solve traditional problems in…mehr
This book seeks to establish an interdisciplinary, applied social scientific model for researchers and students that advocates a cooperative effort between machines and people. After showing that basic research on social processes offers much needed guidance for those creating technology and designing tools for group work, its papers demonstrate the mutual relevance of social science and information system design, and encourage better integration of these disciplines. This comprehensive collection closely examines the variety of electronic tools being deployed to solve traditional problems in communication and coordination. Unfortunately, research shows that these tools have not been as successful as their designers had envisioned, partially because they were not always produced with the needs and goals of their human users in mind. The editors' goal is to entice more social scientists to orient their research around questions of practical interest to information system designers and to convince designers to search for the knowledge about social and organizational behavior that would make their tools more useful.
Contents: J. Galegher R.E. Kraut Technology for Intellectual Teamwork: Perspectives on Research and Design. Part I:Basic Social Processes.J.E. McGrath Time Matters in Groups. B.A. Gutek Work Group Structure and Information Technology: A Structural Contingency Approach. J.J. Gabarro The Development of Working Relationships. R.M. Krauss S.R. Fussell Mutual Knowledge and Communicative Effectiveness. Part II:Field Studies of Collaborative Work.R.E. Kraut C. Egido J. Galegher Patterns of Contact and Communication in Scientific Research Collaborations. D.G. Ancona D.F. Caldwell Information Technology and Work Groups: The Case of New Product Teams. E. Hutchins The Technology of Team Navigation. A.V. Cicourel The Integration of Distributed Knowledge in Collaborative Medical Diagnosis. Part III:Experiences With Technology for Cooperative Work.T.K. Bikson J.D. Eveland The Interplay of Work Group Structures and Computer Support. T. Finholt L. Sproull S. Kiesler Communication and Performance in ad hoc Task Groups. R.E. Rice D.E. Shook Voice Messaging Coordination and Communication. C. Egido Teleconferencing as a Technology to Support Cooperative Work: Its Possibilities and Limitations. K.L. Kraemer A. Pinsonneault Technology and Groups: Assessments of the Empirical Research. Part IV:Technology for Cooperative Work.G.P. Landow Hypertext and Collaborative Work: The Example of Intermedia. G.M. Olson D.E. Atkins Supporting Collaboration With Advanced Multimedia Electronic Mail: The NSF EXPRES Project. F. Lakin Visual Languages for Cooperation: A Performing Medium Approach to Systems for Cooperative Work. M. Abel Experiences in an Exploratory Distributed Organization. D.R. Vogel J.F. Nunamaker Design and Assessment of a Group Decision Support System.
Contents: J. Galegher R.E. Kraut Technology for Intellectual Teamwork: Perspectives on Research and Design. Part I:Basic Social Processes.J.E. McGrath Time Matters in Groups. B.A. Gutek Work Group Structure and Information Technology: A Structural Contingency Approach. J.J. Gabarro The Development of Working Relationships. R.M. Krauss S.R. Fussell Mutual Knowledge and Communicative Effectiveness. Part II:Field Studies of Collaborative Work.R.E. Kraut C. Egido J. Galegher Patterns of Contact and Communication in Scientific Research Collaborations. D.G. Ancona D.F. Caldwell Information Technology and Work Groups: The Case of New Product Teams. E. Hutchins The Technology of Team Navigation. A.V. Cicourel The Integration of Distributed Knowledge in Collaborative Medical Diagnosis. Part III:Experiences With Technology for Cooperative Work.T.K. Bikson J.D. Eveland The Interplay of Work Group Structures and Computer Support. T. Finholt L. Sproull S. Kiesler Communication and Performance in ad hoc Task Groups. R.E. Rice D.E. Shook Voice Messaging Coordination and Communication. C. Egido Teleconferencing as a Technology to Support Cooperative Work: Its Possibilities and Limitations. K.L. Kraemer A. Pinsonneault Technology and Groups: Assessments of the Empirical Research. Part IV:Technology for Cooperative Work.G.P. Landow Hypertext and Collaborative Work: The Example of Intermedia. G.M. Olson D.E. Atkins Supporting Collaboration With Advanced Multimedia Electronic Mail: The NSF EXPRES Project. F. Lakin Visual Languages for Cooperation: A Performing Medium Approach to Systems for Cooperative Work. M. Abel Experiences in an Exploratory Distributed Organization. D.R. Vogel J.F. Nunamaker Design and Assessment of a Group Decision Support System.
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