Alan Wolfelt

Interpersonal Skills Training

A Handbook for Funeral Service Staffs

• Broschiertes Buch

Produktbeschreibung

This comprehensive handbook provides a solid foundation in helping skills related to successful funeral service practice.

Produktdetails

• Verlag: Routledge
• Seitenzahl: 240
• Erscheinungstermin: 1. Oktober 1990
• Englisch
• Abmessung: 229mm x 152mm x 13mm
• Gewicht: 354g
• ISBN-13: 9781559590259
• ISBN-10: 1559590254
• Artikelnr.: 22246713

Autorenporträt

Wolfelt, Alan

Inhaltsangabe

Part 1 Recognizing the Role of Interpersonal Skills
Chapter 1 Why this Book?
Chapter 2 Acknowledging the Need for Interpersonal Skills in the Funeral Home
Chapter 3 Characteristics of the Helping Funeral Director
Chapter 4 Understanding the Helping Process
Part 2 Developing Interpersonal Skills
Chapter 5 Developing Essential Helping Skills for Successful Funeral Service Practice
Chapter 6 Skill One
Chapter 7 Skill Two
Chapter 8 Skill Three
Chapter 9 Skill Four
Chapter 10 Skill Five
Chapter 11 Skill Six
Chapter 12 Skill Seven
Chapter 13 Skill Eight
Chapter 14 Skill Nine
Part 3 Overcoming Barriers to Implementation
Chapter 15 Barriers to Effective Communication
Chapter 16 The Integration and Implementation of Funeral Director Helping Skills
Part 4 Grief and Mourning
Chapter 17 Understanding Grief and Mourning
Chapter 18 Uniqueness of Grief Response
Chapter 19 Overview of Normal Experience of Grief
Chapter 20 Understanding Common Patterns of Avoiding Grief
Chapter 21 Children and Grief
Part 5 Caring for the Caregiver
Chapter 22 Funeral Service and Stress
Chapter 23 A Final Word