Much of the work of user-centered design practitioners involves some type of interviewing. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews.
Much of the work of user-centered design practitioners involves some type of interviewing. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews.
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Autorenporträt
Chauncey Wilson is a UX Architect with 40 years of experience in human factors, usability, and user experience design. He has published and presented widely at UXPA, STC, CHI, APA, and HFES conferences. The author has published several books and chapters on usability engineering, brainstorming, surveys, victimization, and inspection methods. He has worked in small and large firms, started teams, consulted for a large firm, and consulted as a lone consultant. He enjoys the role of mentor and always tries to highlight the pros and cons of methods, principles, and processes. He is a member of the Skeptic's society and enjoys the role of "Chief Skeptic.? Chauncey does not believe in magic numbers, miracle methods, or methodolotry.
