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Jeta kniga napisana s cel'ü izmereniq kachestwa uslug i udowletworennosti studentow na osnowe issledowanij, prowedennyh w oblasti uprawleniq kachestwom. Celi knigi - pokazat' stepen' ozhidanij studentow i ih wospriqtiq, wazhnye parametry, opredelqüschie kachestwo uslug, uwidet' wzaimoswqz' mezhdu parametrami kachestwa uslug i udowletworennost'ü studentow. V itoge kniga pokazywaet, chto stepen' wospriqtiq studentow nizhe ih ozhidanij, izmereniq kachestwa uslug polozhitel'no korreliruüt s udowletworennost'ü studentow, a nadezhnost' qwlqetsq osnownym faktorom, wliqüschim na udowletworennost'…mehr

Produktbeschreibung
Jeta kniga napisana s cel'ü izmereniq kachestwa uslug i udowletworennosti studentow na osnowe issledowanij, prowedennyh w oblasti uprawleniq kachestwom. Celi knigi - pokazat' stepen' ozhidanij studentow i ih wospriqtiq, wazhnye parametry, opredelqüschie kachestwo uslug, uwidet' wzaimoswqz' mezhdu parametrami kachestwa uslug i udowletworennost'ü studentow. V itoge kniga pokazywaet, chto stepen' wospriqtiq studentow nizhe ih ozhidanij, izmereniq kachestwa uslug polozhitel'no korreliruüt s udowletworennost'ü studentow, a nadezhnost' qwlqetsq osnownym faktorom, wliqüschim na udowletworennost' studentow, posle uwerennosti, osqzaemosti, otzywchiwosti i ämpatii. Poätomu neobhodimo uporno rabotat' nad powysheniem urownq kachestwa obsluzhiwaniq w uniwersitete, tak kak ego glawnaq cel' - obsluzhiwanie studentow.
Autorenporträt
Chamo-me Gebre Sorsa Takaro e sou Professor Assistente no Departamento de Gestão, Escola de Gestão e Contabilidade, Faculdade de Gestão e Economia, Universidade de Hawassa, Etiópia. Tenho uma licenciatura em Gestão de Empresas e um mestrado em Administração de Empresas. Sou um jovem académico de 29 anos com uma grande esperança de me desenvolver ainda mais.