Knowledge Management as an administrative tool - Silva Alves, Williana Carla
35,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in 1-2 Wochen
payback
18 °P sammeln
  • Broschiertes Buch

This book was born out of the perception of the importance of knowledge management in public administration. It is a report on the experience of a university library. The book is based on the idea that knowledge is the main tool for overcoming challenges and improving the quality of services provided in an organization. The reader interested in the subject will realize that Knowledge Management involves a more active people management policy as well as intensive use of Information Technology tools. Finally, they will understand that it is not enough to have knowledge, it must be recorded and…mehr

Produktbeschreibung
This book was born out of the perception of the importance of knowledge management in public administration. It is a report on the experience of a university library. The book is based on the idea that knowledge is the main tool for overcoming challenges and improving the quality of services provided in an organization. The reader interested in the subject will realize that Knowledge Management involves a more active people management policy as well as intensive use of Information Technology tools. Finally, they will understand that it is not enough to have knowledge, it must be recorded and shared, which contributes to the improvement of the products and services offered, but above all to the improvement of the professional.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Autorenporträt
Attualmente è bibliotecaria presso l'Università Federale Rurale di Pernambuco. Ha esperienza in Scienze dell'Informazione, con particolare attenzione alle biblioteche universitarie. Specialista in Gestione Pubblica - UFRPE. Studente del Master Professionale in Tecnologia e Gestione EAD - UFRPE.