Celia Roberts is Emeritus Professor of Applied Linguistics at King's College London, UK. Her research interests include langauge and ethnicity, sociolinguistics and ethnography.
Preface Acknowledgements Transcription conventions 1. Discrimination and
language learning: an overview 2. Mapping interaction: practice and theory
3. Cross-cultural training 4. Ethnographic and linguistic analysis in the
workplace 5. Language teaching and learning 6. Conclusion Appendix 1:
Industrial Language Training: its origins, aims and objectives Appendix 2:
The role of the National Centre for Industrial Language Training (NCILT)
Appendix 3: Race Relations Act 1976 Bibliography Index
