This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening - Holy listening - to God, ourselves, and our communities - Sharpening our awareness of God at work in our own lives - Deepening our trust in the Holy Spirit - Theological reflection - the weaving of scripture, tradition, culture and experience - Building relationships that empower Part 2: Spiritual Conversation - Respectful engagement - Spiritual needs and a Christian response - Sharing our own stories and those of Jesus - Costly loving